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Sylvain Chaperon Email & Phone Number
General Manager - CPaaS
at
8x8
1 work email found
@arkadin.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
General Manager - CPaaS
Location
Singapore, Singapore, Singapore
Company size
Who is Sylvain Chaperon? Overview
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Quick answer
Sylvain Chaperon is listed as General Manager - CPaaS at 8x8, a company with 2865 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at arkadin.com and a matched LinkedIn profile for Sylvain Chaperon.
Sylvain Chaperon previously worked as Global Head of Operations and Customer Support at 8X8 and IT Operations & Carrier management Director, Cloud Communication, APAC at Ntt. Sylvain Chaperon holds Master'S Degree, Business Information Technology from Rmit University.
Company email context
Email format at 8x8
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{first_initial}{last}@arkadin.com
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AeroLeads found 1 current-domain work email signal for Sylvain Chaperon. Compare company email patterns before reaching out.
Profile bio
About Sylvain Chaperon
I am a high-performing Global Head of Operations and Customer Support with more than 15 years of experience and a proven track record in Cloud Communication (CPaaS, UCaaS, CCaaS) helping mid-size businesses & startups to scale and expand their strategic & business processes to support their growth. I strongly believe that great communication is the key to productive collaboration and successfully managed multiple stakeholders and effectively lead multi-cultural high-performance teams. I am a ‘’technical developer at heart’’, innovative, with a strong experience in driving business growth through the management of technology and operational efficiency. I am a revenue and ‘bottom-line’ profit-focused, with strong budget management skills and consistently delivered operational and performance optimization. I am a strong believer in the use of technology as a business enabler, and I enjoy guiding organizations to achieve business success and profitability by developing and implementing strategies to improve operational excellence. Outside of work, I enjoy running marathons, playing golf, and spending time with my family and friends. Areas of Expertise: Business: Leadership and team management | Team player | Project management (Agile and Scrum) | Budget management | Cost control and optimization | Strategy | Communications | Stakeholder and client relationship management | Multicultural and international experience | Process and productivity improvement | Risk management and disaster recovery | Negotiation and influencing skillsTechnical: Cloud Communication | Hybrid Cloud Infrastructure | CPaaS | UCaaS | PMP | ITIL | AWS | Microsoft Azure| Session Border Controller (SBC) | SIP | Information and Communications Technology (ICT) | DevOps – CI/CD | System and integration development | Digital transformation
Listed skills include Business Intelligence, Project Management, Business Objects, Software Development, and 43 others.
Current workplace
Sylvain Chaperon's current company
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9 roles
Sylvain Chaperon work experience
A career timeline built from the work history available for this profile.
Global Head Of Operations And Customer Support
CurrentOversee operational performance and quality of service (QoS), and work closely with cross-functional leaders to implement strategic process improvement with clear goals and benchmarks. Lead a 24/7 support & NOC team, providing a best in class customer support and operations through the entire customer life cycle. Work closely with key business leaders to.
Jan 2021 - Present
It Operations & Carrier Management Director, Cloud Communication, Apac
Oversaw, led, and drove the daily IT & Service Operations in managing infrastructure and product services to both internal and external clients around the world for our Unified Collaboration Solution. Responsible for the improvement of the organizational infrastructure readiness and resiliency, and for operational systems, processes, and best practices..
Oct 2018 - Jan 2021
Director Of Information Systems
Arkadin
Responsible for the regional setup and execution of the information system strategy with a focus on technical digital transformation planning / change management, and overseeing technical projects are in alignment with organizational goals. Managed multiple IS teams (support, projects and agile [scrum] development) and led IT processes improvements.
Jul 2017 - Oct 2018
Regional Information Technology Manager
Arkadin
Managed the day-to-day operation of project managers (2 to 3 people) in various geographical locations throughout the APAC region, and supervised multiple projects through each phase of the project life cycle (initial, execution, monitoring, controlling, and closing). Liaised with local teams, vendors and partners to ensure the success of the project.
Jul 2013 - Jun 2017
Information Technology Specialist
Arkadin
Accountable for application development and infrastructure projects for Arkadin’s strategic partners, and for product integration such as NTTC, Singtel, Chungwa, Cisco, etc
May 2011 - Jun 2013
Business Analyst
Managed the implementation of an ERP system for clients that consisted of large multinational companies and local businesses. Worked closely with different clients to translate their business requirements into functional specifications and technical documentation for our development team.
Nov 2010 - Apr 2011
Software Development Manager
Managed the entire IT infrastructure and software portfolio, whilst leading a team of two developers and a few consultants. Worked closely with the director to develop innovative solutions to complex problems while managing my team to successfully deliver critical applications.
Dec 2007 - Oct 2010
Technical Consultant
Jul 2006 - Jul 2007
Team & coworkers
Colleagues at 8x8
Other employees you can reach at 8x8.com. View company contacts for 2865 employees →
DW
Debra Walton
Colleague at 8X8
Los Gatos, California, United States, United States
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EN
Ekachai Narula
Colleague at 8X8
Bangkok, Bangkok City, Thailand, Thailand
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RO
Randy Olson
Colleague at 8X8
Greater Minneapolis-St. Paul Area, United States, United States
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JS
Joe Sharp
Colleague at 8X8
San Jose, California, United States, United States
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KD
Khahan Daniels
Colleague at 8X8
San Jose, California, United States, United States
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TM
Troy Mayer
Colleague at 8X8
Minneapolis, Minnesota, United States, United States
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MA
Mitche Ann Gutierrez
Colleague at 8X8
Metro Cebu, Philippines
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PW
Phelim White
Colleague at 8X8
Pittsford, New York, United States, United States
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IF
Ines Fontanella
Colleague at 8X8
Pound Ridge, New York, United States, United States
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GC
George Codreanu
Colleague at 8X8
Cluj-Napoca, Cluj, Romania, Romania
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Debra Walton
Colleague at 8X8
Los Gatos, California, United States, United States
View →
EN
Ekachai Narula
Colleague at 8X8
Bangkok, Bangkok City, Thailand, Thailand
View →
RO
Randy Olson
Colleague at 8X8
Greater Minneapolis-St. Paul Area, United States, United States
View →
JS
Joe Sharp
Colleague at 8X8
San Jose, California, United States, United States
View →
KD
Khahan Daniels
Colleague at 8X8
San Jose, California, United States, United States
View →
TM
Troy Mayer
Colleague at 8X8
Minneapolis, Minnesota, United States, United States
View →
MA
Mitche Ann Gutierrez
Colleague at 8X8
Metro Cebu, Philippines
View →
PW
Phelim White
Colleague at 8X8
Pittsford, New York, United States, United States
View →
IF
Ines Fontanella
Colleague at 8X8
Pound Ridge, New York, United States, United States
View →
GC
George Codreanu
Colleague at 8X8
Cluj-Napoca, Cluj, Romania, Romania
View →
3 education records
Sylvain Chaperon education
Master'S Degree, Business Information Technology
Rmit University
Master, Information Technology And Software Engineering
Epitech - European Institute Of Technology
French Baccalauréat, Commerce And Business
College René Cassin (Paris)
FAQ
Frequently asked questions about Sylvain Chaperon
Quick answers generated from the profile data available on this page.
What company does Sylvain Chaperon work for?
Sylvain Chaperon works for 8x8.
What is Sylvain Chaperon's role at 8x8?
Sylvain Chaperon is listed as General Manager - CPaaS at 8x8.
What is Sylvain Chaperon's email address?
AeroLeads has found 1 work email signal at @arkadin.com for Sylvain Chaperon at 8x8.
Where is Sylvain Chaperon based?
Sylvain Chaperon is based in Singapore, Singapore, Singapore while working with 8x8.
What companies has Sylvain Chaperon worked for?
Sylvain Chaperon has worked for 8X8, Ntt, Arkadin, Tno Systems Pte Ltd, and Ecollect.Com.Au Pty Ltd.
Who are Sylvain Chaperon's colleagues at 8x8?
Sylvain Chaperon's colleagues at 8x8 include Debra Walton, Ekachai Narula, Randy Olson, Joe Sharp, and Khahan Daniels.
How can I contact Sylvain Chaperon?
You can use AeroLeads to view verified contact signals for Sylvain Chaperon at 8x8, including work email, phone, and LinkedIn data when available.
What schools did Sylvain Chaperon attend?
Sylvain Chaperon holds Master'S Degree, Business Information Technology from Rmit University.
What skills is Sylvain Chaperon known for?
Sylvain Chaperon is listed with skills including Business Intelligence, Project Management, Business Objects, Software Development, Vb.Net, Itil, Php, and Microsoft Sql Server.
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