Isaac Chapman work email
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Isaac Chapman personal email
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Product and client focused. Passionate about communicating with clients to understand underlying needs and creating intuitive experiences that deliver immense impact on business metrics.
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Enterprise Account ExecutiveWellfoundAustin, Tx, Us -
Enterprise Customer Success ManagerVeracode May 2022 - PresentBurlington, Massachusetts, UsManaged ~20 accounts, onboarding through renewal, $6mm book of business.Spearheaded end-to-end DevSecOps and Enterprise Application Risk Management initiatives, driving secure digital transformation across customer ecosystems.Empowered development teams to optimize SDLC integrations, accelerating secure coding practices through automated workflows.Collaborated with executive leadership to ensure high-impact issue resolution, leveraging advanced incident tracking and escalation protocols for rapid response and continuity. -
Customer Success ManagerMiles Technologies Sep 2020 - May 2022Lumberton, New Jersey, Us• Proactively engage with 60 long-term customers in a busy IT firm.• Collaborated with the analytics team to determine root causes of customer complaints, leading to changes in the onboarding process and Business Review meetings. Resulting in 15% lower customer complaints and churn across client list.• Attainment FY22 105%• Lead monthly client Business Review meetings to ensure continued engagement, satisfaction, and renewals.• Developed proposals, contracts, and pricing for targeted accounts. -
Product OwnerQuality Bridge Dec 2017 - Jan 2020Chadds Ford, Pennsylvania, Us• Launched the company’s first iOS and Android application.• Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle. -
Account ManagerTemperpack Apr 2017 - Dec 2017Richmond, Virginia, Us• Managed $20m USD in customer accounts.• Directly contributed to ~1000% growth during company startup.• Launched and integrated the company’s first ERP and Helpdesk.• Analyzed customer feedback to improve CSAT score by 12%.• Managed team of 3-5 associate employees. -
Procurement And Logistics ManagerTemperpack Jul 2016 - May 2017Richmond, Virginia, UsManaged and purchased materials inventory needed for near and mid-term order pipelines across the business.Negotiated contracts for material inputs.Maintained relationships with suppliers.Coordinated logistics needs for all inbound and outbound shipments. -
Debate And Speech CoachSentinel Debate Club Jan 2013 - Jul 2016Co-founder and coach at Sentinel Debate, I regularly coach debate and speech classes here, organize an annual tournament with hundreds of participants, write debate curriculum, and plan weekly meetings.
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Shift SupervisorStarbucks Jan 2015 - Feb 2016Seattle, Wa, UsOversaw morning shift operations. Our store was consistently ranked #1 or #2 for YOY growth in the district. -
Front Desk ClerkBest Western® Hotels & Resorts Aug 2013 - Dec 2015Phoenix, Arizona, UsRan front desk operations, including normal guest services, manage corporate accounts and stays, and front desk team communications.
Isaac Chapman Skills
Isaac Chapman Education Details
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PraxisEconomics
Frequently Asked Questions about Isaac Chapman
What company does Isaac Chapman work for?
Isaac Chapman works for Wellfound
What is Isaac Chapman's role at the current company?
Isaac Chapman's current role is Enterprise Account Executive.
What is Isaac Chapman's email address?
Isaac Chapman's email address is ic****@****ies.com
What is Isaac Chapman's direct phone number?
Isaac Chapman's direct phone number is +161050*****
What schools did Isaac Chapman attend?
Isaac Chapman attended Praxis.
What skills is Isaac Chapman known for?
Isaac Chapman has skills like Public Speaking, Leadership, Customer Service, Event Planning, Curriculum Development, Customer Relationship Management, Sales Operations, Management, Google Apps, Google Drive, Scrum Master, Scrum Product Owner.
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