Jody C. Email & Phone Number

Largo, Fl

As an operations director I have an interesting position where I am responsible for ensuring that our home based business has the best working environment and processes. I have the power to make our home based business – and the people working there – are much happier.Put simply, I evaluate how a business operates. I manage the implementation of business guidelines and strategies, working with other department heads to ensure everything runs smoothly and in accordance with any guidelines. Some of my responsibilities include - but not limited to the following: Ensuring financial targets and other agreed targets are met in all departmentsReviewing working practices to ascertain if it is successful and if not, devise an alternativeMaking sure safety regulations are followed Keeping employees motivated and organising appropriate trainingEnsuring the business operates within the company's mission statementInvestigating customer satisfaction and reporting any issuesWorking with department heads and senior management to get the best performance from staffDriving the business to increase profitsWorking with legal departments on any matters that occurReviewing and approving equipment needs

Tampa, Fl

Receive inbound calls and fax requests from providers, pharmacies and health plan staff to calls to member to process prior authorization requests for Medicare and MedicaidUtilizes various propriety systems to build, research, process and enter prior authorizationsPerforms non-medical research including eligibility verification, COB, and benefits verification Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements Promotes communication, both internally and externally to enhance effectiveness of medication therapy management services Protects the confidentiality of member information and adheres to company policies regarding confidentiality Communicate with Case Managers and Health Plan Staff Process requests in compliance with various laws and CMS regulations and company policies and procedures. Perform clinical research to support prior authorization request

Trinity, Fl

Receive written prescription or refill requests and verify that information is complete and accurate.Maintain proper storage and security conditions for drugs.Answer telephones, responding to questions or requests.Establish and maintain patient profiles, including lists of medications taken by individual patients.Prepare and process medical insurance claim forms and records.Calculate amount of insurance claim.Contact insured or other involved persons to obtain missing information.Post or attach information to insurance claim file.Prepare and review insurance-claim forms and related documents for completeness.Provide customer service, such as giving limited instructions on how to proceed with insurance claims.Act as a patient advocate by ensuring that the patient’s prescribed drug therapy is followed as prescribedMeet patients’ medical, social, and personal needs related to their pharmacy care planCoordinate patients’ prescribed pharmacy care with their healthcare providers to ensure that drug therapy is successfulAccurate data entry skillsAble to read, write, and speak English fluentlyStrong time management and organizational skillsExcellent communication skills, both orally and in writingWillingness to be a team player and promote a positive team environmentExcellent attention to detailFlexible and proactive to meet varied patient needsSelf-motivated and able to work independentlyAble to collaborate with other healthcare professionalsStrong interpersonal and “people” skillsExperienced in Microsoft Office (Word, Excel, Outlook, etc.)Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent

Pinellas Park, Fl

Temporary position while finishing technical degree

Tampa/St. Petersburg, Florida Area

**Worked here while obtaining my hours required for Certification.**Receive written prescription or refill requests and verify that information is complete and accurate.Maintain proper storage and security conditions for drugs.Answer telephones, responding to questions or requests.Fill bottles with prescribed medications and type and affix labels.Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.Price and file prescriptions that have been filled.Clean, and help maintain equipment and work areas, and sterilize glassware according to prescribed methods.Establish and maintain patient profiles, including lists of medications taken by individual patients.Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.Supply and monitor robotic machines that dispense medicine into containers, and label the containers.Prepare and process medical insurance claim forms and records.Mix pharmaceutical preparations according to written prescriptions.Transmit insurance claims for payment or further investigation.Calculate amount of insurance claim.Contact insured or other involved persons to obtain missing information.Post or attach information to insurance claim file.Prepare and review insurance-claim forms and related documents for completeness.Provide customer service, such as giving limited instructions on how to proceed with insurance claims.

Clearwater,Fl

Assigning and regulating clerical and secretarial functions utilizing QuickBooks, Microsoft Word, and Microsoft Excel. Helping design and maintain a filing system ensuring that remained up to date an current within a days of receive of information. Ensuring that there are adequate supplies on hand for office, as well as plant. Handling customer complaints and inquiries. Maintaining books for office and handling accounting responsibilities, including A/R & A/P. Help with collecting over due accounts in a timely manner. Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintains office staff by recruiting, selecting, orienting, and training employees. Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Contributes to team effort by accomplishing related results as needed

St. Petersburg, Fl

Temporary position while finishing studies.

St. Petersburg, Fl

Manages department and overall expectations pertaining to setting accurate schedules, costs and resources.Ensures delivery against QA department goals and objectives, i.e. Meeting commitments and coordinating overall quality assurance schedule.Provides necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development.Directly supervises quality assurance team lead, quality assurance engineers and testers including the preparation and delivery of staff performance evaluations and career development activities.Establish and maintain policy for documentation of all products.Reviews documentation before is sent out to external customers.Establish policy for end user experience on all products.Implements ongoing quality improvement processes working with interdepartmental teams.Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.Develop and manage quality assurance metrics for performance improvement of all teams.Manages and responds to software quality assurance issues with related groups such as development, database, integration, and customer support.Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.Assures the viability, functionality and effectiveness of essential tools.Provides effective communication regarding issues, objectives, initiatives and performance to plan.Manages the planning and execution of product testing, including all associated resources to meet committed delivery dates.Responsible and accountable of flagging the timing of interdepartmental deliverables and the quality of their output.Works with project managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation.

Saint Petersburg, Fl

Negotiates with suppliers to draw up procurement contracts: Negotiates, administers, extends, terminates, and renegotiates contracts.Formulates and coordinates procurement proposals.Directs and coordinates activities of workers engaged in formulating bid proposals.Evaluates or monitors contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations.Approves or rejects requests for deviations from contract specifications and delivery schedules.Arbitrates claims or complaints occurring in performance of contracts.Analyzes price proposals, financial reports, and other data to determine reasonableness of prices.May negotiate collective bargaining agreements.May serve as liaison officer to ensure fulfillment of obligations by contractors

St. Petersburg, Fl

Assigning and regulating clerical and secretarial functions utilizing QuickBooks, Microsoft Word, and Microsoft Excel. Helping design and maintain a filing system ensuring that remained up to date an current within a days of receive of information. Ensuring that there are adequate supplies on hand for office, as well as plant. Handling customer complaints and inquiries. Updating health safety policies and ensuring they are being adhered to. Maintaining books for office and handling accounting responsibilities, including A/R & A/P. Help with collecting over due accounts in a timely manner.Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintains office staff by recruiting, selecting, orienting, and training employees. Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Largo, Fl

Retail help in used book store. Customer Support which included support customers in the search for new, used and rare books. Operated and helped train on computer system specifically designed for book store, stocked books, ordered books, and maintained on-line correspondence.

Clearwater, Fl

SAP Power User. Negotiates with suppliers to draw up procurement contracts: Negotiates, administers, extends, terminates, and renegotiates contracts.Formulates and coordinates procurement proposals.Directs and coordinates activities of workers engaged in formulating bid proposals.Evaluates or monitors contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations.Approves or rejects requests for deviations from contract specifications and delivery schedules.Arbitrates claims or complaints occurring in performance of contracts.Analyzes price proposals, financial reports, and other data to determine reasonableness of prices.May negotiate collective bargaining agreements.May serve as liaison officer to ensure fulfillment of obligations by contractor.

Largo, Fl

Maintain workflow by studying methods; implementing cost reductions; and developing reporting procedures. Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.Provides information by answering questions and requests.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Completes operational requirements by scheduling and assigning administrative projects; expediting work results.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed