• Understand the contact tracing, testing, and case investigating process in the context of a pandemic• Call people who have been identified as a close contact of someone who tested positive for COVID-19• Call or virtually monitor every identified close contact, gather/verify their information, and provide instructions for quarantine• Input additional information of the close contact into the digital system• Respond to common questions and provide information/recommendations regarding quarantine• Communicate with close contacts in a professional and empathetic manner• Collect information on symptoms during the call and record into the digital system • Coordinate with supervisors if necessary, to refer close contacts to local support resources• Exhibit critical thinking during calls to identify trends, gather additional information, and escalate any risks where necessary• Understand daily workflow and collaborate across the team• Role may require performing additional COVID-19 response related activities

• Verified and investigated employment claims and data.• Improved productivity initiatives while coordinating itineraries and scheduling appointments.•Delivered friendly assistance with new hires throughout interviewing and hiring process.• Maintained and scheduled complex calendars.• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.• Tracked various statistics and kept detailed records to support human resources department.• Created and completed personnel action forms for all hires, terminations, title changes and terminations.• Assisted with on-boarding process of multiple new hires in reasonable timeframe.• Answered and directed numerous outbound and inbound phone calls per day.• Organized new employee orientation schedules for all new hires.• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

• Participated in staff meetings, special events and professional development activities.• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.• Warned offenders about rule infractions and violations and verbally evicted violators from premises.• Monitored and authorized entrance and departure of numerous employees and visitors daily.• Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.• Reported suspicious activities and persons to law enforcement.• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds. • Conducted hourly patrols of key areas to spot and control security concerns.• Checked and verified photo identification prior to granting facility access.• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.• Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.• Secured multiple doors in office and main building.• Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.

• Warned offenders about rule infractions and violations and verbally evicted violators from premises.• Monitored and authorized entrance and departure of multiple employees and visitors daily.• Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.• Conducted hourly patrols of key areas to spot and control security concerns.• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.• Authorized entrance papers and granted or denied entrance to building.• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.• Checked and verified photo identification prior to granting facility access.• Permitted entry with escort for approved persons into secure locations.• Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.• Patrolled and monitored premises in company vehicle, on bicycle and by foot.• Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.• Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.• Monitored employee activities, confirming compliance with security regulations.