Charaka Yahampath Email & Phone Number

Sri Lanka

Western Province, Sri Lanka

• SOC (Security Operations Center) Analyst with experience in utilizing Azure Sentinel SIEM for real-time threatdetection and response in an open-source environment. Skilled in effectively triaging and escalating.
• Monitoring and analyzing security events, Incident handling and response.
• Proficient in KQL querying for in-depth investigation of alerts and security incidents.
• Ensure daily closure of incidents tickets and fine-tuning alert logic to reduce noise.
• Developed runbooks for daily SOC operations and incident handling.
• Log analysis and integration of python for query efficiency and automation.

Glacis, Seychelles

• Responsible for the operation of the front office & general maintenance, configuration, and reliable operation of overall FO management. Software, hardware & network management, diagnosing and resolving issues, while.
• Responsible for all hardware: computers, printers, POS, and the network devices.
• Managed to introduce brand new HMS and implemented and configured the systems while ensuring prompt updates & troubleshooting when required.o Check EAM IMS.o Cloud beds HMS.o InfoGenesis POS.o MS Dynamics.
• Aid in managing network server and troubleshoot network.
• Set up all accounts and workstations for new employees.
• Monitor performance and maintain all hotel management systems according to internal policies and requirements.

Seychelles

• Management Reporting -
• Responsible for all daily financial, operational & statistics reports
• All F&B and inventory level reportingBusiness operations & related -
• Managing the POS system and configurations
• Expertise on assistance on generating and preparation of reports for reservation & sales team, F&B team to make decisions and understand sales patterns.
• Overseeing all receivables and Liaising with suppliers while following up on all due payments.

Colombo District, Western, Sri Lanka

Creating & publishing all related marketing materialsDriving sales for more than 17 units of apartments under short time span generating more than 2 million USD in revenue

Sri Lanka

- Carrying out informative Competitor analysis and recommending steps that can be taken in order to boost brand reputation - Designing and updating the Company Profile for 2017. - Handling the official Facebook profile of the company. - Hosting and taking part in ATL & BTL promotional activities: - Cold calling potential clients and visiting customers.

Sri Lanka

- Implementing a company adopted quality management system (QMS) into all key departments and ensured its ongoing efficiency which complied with the International ISO 9001:2008 standardization. - Performing testing of customer satisfaction & complaints - Following R&D team and its processes.

Sri Lanka

- Handling International sales of aviation fabrications and parts.

Bsc Cyber Security & Digital Forensics, Computer And Information Systems Security/Information Assurance, First Class

Mathematics