Charan Teja

Charan Teja Email and Phone Number

Client Success @ BICS
Bengaluru, KA, IN
Charan Teja's Location
Bengaluru, Karnataka, India, India
About Charan Teja

#CSM #TELCO #IOT # CPaaSEx - Tata Communications

Charan Teja's Current Company Details
BICS

Bics

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Client Success
Bengaluru, KA, IN
Website:
bics.com
Employees:
963
Charan Teja Work Experience Details
  • Bics
    Client Success
    Bics
    Bengaluru, Ka, In
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  • Bics
    Customer Success - Iot
    Bics Nov 2024 - Present
    Bangalore Urban, Karnataka, India
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  • Bics
    Client Success - Cpaas
    Bics May 2024 - Nov 2024
    Bengaluru, Karnataka, India
    Client Success (CPaaS)
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  • Tata Communications
    Customer Success Manager
    Tata Communications Dec 2021 - May 2024
    Bengaluru, Karnataka, India
    Client Success Manager - Top Strategic Accounts.Managed top revenue customers nationally in the business .Strategic initiatives for Revenue growth , Periodic Engagements, Reviews, Churn and Retention, NPS , BSC , Utilisation Analysis, Cross sell & Up sell, complaints.lead NPS(Net Promoter Score)for the region with a significant score for consecutive years .lead race to rebuild for the region.Also involved in multiple projects in the tenure.
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  • Tata Communications
    Csm
    Tata Communications Sep 2015 - Dec 2021
    Bengaluru, Karnataka, India
    Customer Service and Success Management Top Strategic AccountsMid revenue segment accounts of the company Acted as first level face to the company to the clients, Initiatives for revenue enhancement, Reviews , Retention, Engagements , Complaints , Usage Analytics, Internal Support for collection , Vol / Invol churn management,Data Management etc.was involved in multiple projects in this tenure.
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  • Tata Tele Business Services
    Order Management And Delivery
    Tata Tele Business Services Sep 2014 - Sep 2015
    Bengaluru, Karnataka, India
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Frequently Asked Questions about Charan Teja

What company does Charan Teja work for?

Charan Teja works for Bics

What is Charan Teja's role at the current company?

Charan Teja's current role is Client Success.

Who are Charan Teja's colleagues?

Charan Teja's colleagues are Karla Sanchez, Shekhar Singh, Jef Willems, Bohdan Mavdryk, Yoshimi Hayato, Bernard Decae, Ogeti Prakash.

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