Professional Chef with 15 years of extensive experience in American, Southern, Lebanese & Middle Eastern Cuisines. Capable of managing dining services of up to 100 tables while supervising and motivating staff to perform to best of their abilities across every service.
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Operations ManagerTgh Top Group Holding
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ManagerAlshaya Group Jun 2023 - PresentKuwaitCoordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations -
ManagerAlshaya Group Jun 2023 - Aug 2023Kuwait City, Al Asimah, Kuwait -
Restaurant ManagerAl Nofara Restaurant & Cafe Sep 2022 - PresentKuwait• Coordinate daily FOH and BOH restaurant operations• Deliver superior service and maximize customer satisfaction• Respond efficiently and accurately to customer complaints• Regularly review product quality and research new vendors• Organize and supervise shifts• Appraise staff performance and provide feedback to improve productivity• Estimate future needs for goods, kitchen utensils and cleaning products• Ensure compliance with sanitation and safety regulations• Manage restaurant’s good image and suggest ways to improve it• Control operational costs and identify measures to cut waste• Create detailed reports on weekly, monthly and annual revenues and expenses• Promote the brand in the local community through word-of-mouth and restaurant events• Recommend ways to reach a broader audience (e.g. discounts and social media ads)• Train new and current employees on proper customer service practices• Implement policies and protocols that will maintain future restaurant operations
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Branch Head ChefF.T.C. Leila Restaurants Mar 2021 - Mar 2022Beirut, Lebanon -
Head ChefJuicy Grill Lebanon Dec 2018 - Jan 2021Beirut, Lebanon
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Head ChefFertil Gastro Pub Jan 2017 - Aug 2018Beirut, Lebanon
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Sous ChefRestaurant Public Apr 2015 - Mar 2018Antelias, Mount Lebanon, Lebanon -
Sous ChefBay Lodge Boutique Hotel May 2017 - Jan 2018Harissa, Mount Lebanon, Lebanon
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Sous ChefB To B Restaurant _ Breakfast To Breakfast Feb 2008 - Oct 2009Tripoli, North, Lebanon
Charbel Bou Farraa Education Details
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Al Kafaat University3.9
Frequently Asked Questions about Charbel Bou Farraa
What company does Charbel Bou Farraa work for?
Charbel Bou Farraa works for Tgh Top Group Holding
What is Charbel Bou Farraa's role at the current company?
Charbel Bou Farraa's current role is Operations Manager.
What schools did Charbel Bou Farraa attend?
Charbel Bou Farraa attended Al Kafaat University.
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