Charbel Estephan Email & Phone Number

Beirut, Beirut Governorate, Lebanon

Doha, Qatar

• Oversaw and took part in the operations of a 6 stars VIP lounge at the Lusail Stadium, demonstrating strategic problem-solving through situation analysis and the implementation of effective solutions to enhance.
• Allocated staff and oversaw service quality by analyzing overall operational systems to improve resource use and maintain high service standards.
• Enhanced communication skills and cross-cultural competence by engaging with a diverse group of guests and… Show more
• Enhanced communication skills and cross-cultural competence by engaging with a diverse group of guests and colleagues, strengthening adaptability and relationship-building in a multicultural environment. Show less

Beirut, Lebanon

• Oversaw order fulfillment by managing both ongoing and incoming orders with strategic approaches to ensure operational efficiency.
• Surpassed monthly KPIs within designated zones, boosting service levels and customer satisfaction through effective performance management.

Beyrouth, Beirut, Lebanon

• Gained comprehensive insights into the aviation industry through rotational roles across multiple departments, as part of MEA's training program.
• Led a project to assess MEA's Learning Management System, conducted market research, and recommended an optimized and efficient solution.
• Assisted in developing a recruitment app to streamline MEA's trainee selection, focusing on user-friendly design and efficient document management.

Zouk Mosbeh, Kesserwan, Lebanon

Halate, Mount Lebanon, Lebanon

Bachelor Of Engineering - Be, Industrial Engineering

Systematic Thinking, System Dynamics, Project Management, Supply Chain Optimization, Lean Manufacturing, Network Flow, Ergonomics, Risk.

Minor, Business Administration And Management, General

High School Diploma, General Science Degree

French education