- Liaising with the client to keep them informed of progress and to make relevant decisions.- Consulting, advising, and creating programs to fill the gaps between actual situations and desired ones.- Improving work performance and organizational communication.- Defining the company’s mission, goals and objectives.- Raising the company’s customer base and market segment.- Devising adaptive schematics for incentive performance measurements to ensure employee efficiency.

- Providing effective strategy and planning from writing PR plans to marketing communications to developing and presenting new business proposals.- Developing timelines and budgets, supervising the day-to-day client communication and reporting of the Client Servicing department, whilst they execute the strategies which best interested both the Client & Agency.- Providing hands-on execution of PR strategies, ensuring projects are delivered to appropriate standards on time and on budget.- Actively identifying and developing new business opportunities within existing accounts and support in new business efforts.- Lead in client meetings and ensuring completion of contact reports/deliverables for/after Client meetings.- Implementing methodologies for risk minimizations & dynamic gap mitigations between Regional entities.

- Gaining a comprehensive context for advertising strategies by analyzing a wide range of information in great detail, including demographics, socio-economics and the market for the client's product and market share.- Communicating with colleagues within the agency, such as creatives and account managers, in the process of developing a campaign.- Commissioning research from outside organizations to inform advertising strategies, using both qualitative methods, such as focus groups and structured interviews, and quantitative methods, such as demographic profiling and questionnaires.- Finding an 'angle' on a specific product or service on which to base an advertising campaign.- Researching the product or service to be advertised, which may involve gaining technical or specific knowledge.- Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived.

- Assisting in the creation of a portfolio of client accounts and monitoring the ongoing activities related to them.- Managing, reviewing progress and delivering the client’s advertisement projects.- Conducting meetings with the clients as well as informing them about the current work status of their projects.- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.- Monitoring work performance of colleagues and setting sales targets.- Lead on briefs within the agency to inspire the creatives to come up with distinct ideas to tackle business problems faced by clients.

- Responsible for Tendering, Budgeting, & Project Insurance procurements. - Responsible for Technical Evaluations & Gap Minimizations for annual policies. - Assisting The Group Insurance Manager in daily tasks and dynamic issues between the Areas and Head Office. - Responsible for mitigating problems/gaps between Insurers/brokers, Head Office, Area Insurance Officers & Third Parties.

- Held weekly discussions with third-party consultants to inspect results with those responsible for operation procedures, and recommend necessary corrective actions.- Tailored the Registration & Records Directory Quality Manual to meet the applicable requirements and specifications needed.- Inspect, test, and sample the procedures for any deviations in the actual performance requested by those responsible.- Observe and monitor operations and staff to ensure conformance to specifications and tailor or propose necessary process or wording adjustments.- Devising and establishing university's quality procedures, standards and specifications.- Reviewing applicable requirements and making sure they are met.- Working with interdepartmental staff to establish quality requirements.- Looking at ways to reduce deficiency and strategise human retention schematics.- Defining quality procedures in conjunction with operating staff.- Setting up and maintaining controls and documentation procedures.- Monitoring performance by gathering relevant data and producing statistical reports.- Using relevant quality tools (MS Visio / Omnigraffle) and making sure managers and other staff understand how to improve the business.- Making sure the company is working as effectively as possible to keep up with industry standards.

- Devised check systems to manage stock levels, delivery times and transport costs.- Handled associated information systems to coordinate and control the order cycle.- Studied data from existing records to evaluate performance and quality and to plan improvements.- Allocate and manage staff resources according to changing needs.- Assist the Director in staff management.- Liaise and negotiate with customers and suppliers.- Assisted in lead development business by gaining new contracts, analysing logistical problems and producing new solutions.- Improved and developed business performance within the constraints of legislation, transport costs and rising environmental pressures.- Assisted in management staff training.

- Handled Client Bank Accounts (Cash-In / Cash-Out).- Performed daily check authorisation.- Computed daily check and drawer balance statements.- Issued exchange transactions for global currencies.- Assisted Head-Teller on peak times.