Justin Charboneau Email & Phone Number

St. Louis, MO, US

Kirkwood, Missouri, United States

Crestwood, Missouri

• Elected representative for the city of Crestwood
• Collaborate with city officials, public agencies, and private businesses to achieve financial stability for the city
• Provides leadership and direction on the city’s contract negotiations
• Utilizes interpersonal skills to foster collaborative relationships with public officials, constituents, and vendors
• Elected as Board President by peers. (2017- 2018 and 2022 to present)

Greater St. Louis

• Employed a consultative approach with clients to develop and maintain individualized, holistic plans for success
• Serve as a conduit between client and financial company to develop plans that can be tracked and monitored
• Decision maker able to work independently with minimal supervision while keeping a customer experience focus
• Built a lead generation engine through a relentless focus on networking, cold calling, and research to establish a basis of over 1,000 qualified client prospects in less than 12 months
• Ranked in the top 10 of new sales reps within the network throughout Q1
• Achieved multiple “Rep of the week” awards; 50% more than the next closest competitor within the district

Greater St. Louis Area

• Collaborated with stakeholders to support core services and effectively execute marketing plans
• Manage multiple priorities; responsible for leading and supporting cross-functional and internal projects
• Attended special events within the territory to conduct product demonstrations to ensure high brand awareness
• Resolve customer issues; consistently ranked in the 90th percentile on customer service satisfaction surveys
• Utilized business intelligence to extract data on vital commercial accounts, which led to revenue growth
• Operational; responsible for collaborating with over 20+ key clients

Greater St. Louis Area

• Serve as a key liaison between Sales Directors, Proposal Writers and Implementation teams to facilitate timely execution of RFPs and documentation for newly awarded contracts.
• Build trust and working relationships with key internal personnel who support the sales development process
• Track, monitor, and report on the request for proposals (RFPs) and document newly awarded contracts
• Resource management; worked with software dealer to establish SOP for the national account sales team

Greater St. Louis Area

• Developed and implemented strategic client retention portfolios, focused on upselling to enhance both the product and customer experience; resulting in a 95% retention rate.
• Increased my book of business revenue by 33% year-over-year.
• Utilized relationship building and upsell strategies that led to a 15% increase in profits of key accounts.
• Managed the sales operations of an individual store based on my sales performance and strategic leadership ability.
• Contract Negotiations: Utilized vendor relationships on large orders to drive down wholesale costs, allowing me to offer optimal pricing to my clients while retaining profit margin.
• Created and Implemented several internal sales tracking reports and tools that increased efficiency and profitability.

Greater St. Louis Area

• Oversaw delivery of product to point-of-sale.
• Oversaw and daily directed operations, reviewing and managing inventory levels for all retail locations
• Determined optimal quantities of product for delivery to point-of-sale to maximize profits

Jefferson City, Missouri

• Worked with clients to manage day-to-day operations and develop strategic messaging plans.
• Delivered marketing support for competitive marketing campaigns through social media and promotional events
• Developed a marketing campaign that delivered vital messaging points to reach a target market