Elected representative for the city of Crestwood• Collaborate with city officials, public agencies, and private businesses to achieve financial stability for the city• Provides leadership and direction on the city’s contract negotiations • Utilizes interpersonal skills to foster collaborative relationships with public officials, constituents, and vendors•Elected as Board President by peers. (2017- 2018 and 2022 to present)

• Employed a consultative approach with clients to develop and maintain individualized, holistic plans for success• Serve as a conduit between client and financial company to develop plans that can be tracked and monitored• Decision maker able to work independently with minimal supervision while keeping a customer experience focus• Built a lead generation engine through a relentless focus on networking, cold calling, and research to establish a basis of over 1,000 qualified client prospects in less than 12 months• Ranked in the top 10 of new sales reps within the network throughout Q1• Achieved multiple “Rep of the week” awards; 50% more than the next closest competitor within the district

• Collaborated with stakeholders to support core services and effectively execute marketing plans• Manage multiple priorities; responsible for leading and supporting cross-functional and internal projects • Attended special events within the territory to conduct product demonstrations to ensure high brand awareness• Resolve customer issues; consistently ranked in the 90th percentile on customer service satisfaction surveys• Utilized business intelligence to extract data on vital commercial accounts, which led to revenue growth• Operational; responsible for collaborating with over 20+ key clients

Serve as a key liaison between Sales Directors, Proposal Writers and Implementation teams to facilitate timely execution of RFPs and documentation for newly awarded contracts.• Build trust and working relationships with key internal personnel who support the sales development process• Track, monitor, and report on the request for proposals (RFPs) and document newly awarded contracts• Resource management; worked with software dealer to establish SOP for the national account sales team

Developed and implemented strategic client retention portfolios, focused on upselling to enhance both the product and customer experience; resulting in a 95% retention rate.• Increased my book of business revenue by 33% year-over-year.• Utilized relationship building and upsell strategies that led to a 15% increase in profits of key accounts.• Managed the sales operations of an individual store based on my sales performance and strategic leadership ability.• Contract Negotiations: Utilized vendor relationships on large orders to drive down wholesale costs, allowing me to offer optimal pricing to my clients while retaining profit margin.• Created and Implemented several internal sales tracking reports and tools that increased efficiency and profitability.

Oversaw delivery of product to point-of-sale.• Oversaw and daily directed operations, reviewing and managing inventory levels for all retail locations• Determined optimal quantities of product for delivery to point-of-sale to maximize profits

Worked with clients to manage day-to-day operations and develop strategic messaging plans.• Delivered marketing support for competitive marketing campaigns through social media and promotional events• Developed a marketing campaign that delivered vital messaging points to reach a target market