Developed partnerships with over 30 colleges and universities to coordinate an alternative break for their college and university.Managed and recruited 50 Volunteer Coordinators for all volunteer events. Worked directly with internal teams to develop processes and staffing plans.Managed all volunteer communications with a corporate client - Fannie Mae (7 Days to Serve & Disaster Rebuild Deployment)Mentor and served as point of contact for 2 High School Urban Alliance mentees

Local Admissions-Manage a rigorous outreach and admissions process throughout its entire lifecycle, ensuring targets and benchmarks for recruitment and admissions are achieved each cycle. - Act as site lead in the absence of Managing Director- Served as internal Operations lead with respect to facilities and student experienceNational Admissions-Launch the admissions process for the St. Louis Campus-Onboarded 10+ New Recruitment and Admissions Staff- Supported the National Remote Training Team Admissions

Developed and execute iMentor Baltimore's community-based mentor recruitment strategy to ensure enough high-quality, well-prepared mentors and continue growing the diversity – race, industry, age, neighborhood Assisted in developing the team’s strategies to recruit more men and people of colorPrepared for, lead, and/or support info sessions, mentor orientations and other training sessionsIdentified and pursue high potential recruitment opportunities, which may include speaking engagements, networking events, public events, online postings, and community partnershipsManaged communications and follow up with prospective partner organizations, groups, and individuals, acting as the 'face of the organization' and ensuring a superior recruitment process and volunteer experienceMaintained accurate records in Salesforce, and collect and analyze data to assess the performance of current recruitment initiatives and inform future mentor outreach strategies Managed existing community partnerships to drive mentor recruitment and intake; grow partnerships for increased participation; meet ambitious recruitment targets to support organizational growthIn partnership with the Mentor Engagement team, supported Mentor Community campaigns and events such as networking, ongoing training, and mentor appreciationSupport iMentor organization-wide initiatives

Supported event coordination for retreat and campus rental groups; includes the planning stages, execution, and onsite presence during group visit, while holding to the highest standards of customer Ensured timely preparation/delivery of final invoice to retreat groups.

Responsible for data entry, accounts payable, report entry, managing the organizations including general staff and finance.Reported to the Director of Operations and Partnerships and serving as a member of the Management Team along with the CEO, Program Director and Development Director.Responsibilities:Improved the operational systems, processes, and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.Managed and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.Play a significant role in long-term planning, including an initiative geared toward operational excellence.Supports overall financial management, planning.

Responsible for the overall management of the implementation of the Alternative Break program, which included the leadership and support of Alternative Site Leaders who manage the volunteer experience of the program. Reported tothe Director of Alternative Breaks. Managed site leaders by conducting following up with registered volunteers and finalizing Alternative Break preparations, including finalizing schedule of activities with nonprofit partners. While on-site, ensured that programs are implemented safely and provide support to the Site Leaders as they implement volunteer service projects, organize meals, coordinate transportation, coordinate supplies, plan and engage participants in recreational activities, troubleshoot, andcoordinate other program-related logistics. Lived on-site during the Alternative Break program to follow all of the closed-campus rules of the program if they choose.

Coordinated and supervise Resident Director (RD) and Head Resident (HR) staffEstablished a presence in each assigned residence hall through evening visits and contacts with both staff and studentsCollaborated in RD, HR and RA selection, placement, and trainingAddressed and respond to concerns of resident students as neededCoordinated and implement Resident Director, Head Resident and Resident Assistant evaluationAssisted Vice President for Student and Educational Services with Preview FSUMeet weekly with professional staff to maintain communication and collaborate on Resident Life Office initiatives Lived on-campus and be available for crisis intervention and consultationCoordinated work order requests for assigned halls; inform Director of Residence Life of major maintenance problemsAssessed room conditions and establish damage charges for student rooms in designated hallsAssisted with the revision of Residence Life publicationsServed as Hearing Officer for the University Student Conduct SystemParticipated in professional staff weekend duty rotationAssist with various Residence Life processes, including Room SelectionParticipated in assessment of RLO processes and servicesParticipated in University recruitment functions such as Admissions Open HouseServed on University committees when elected or appointedParticipated in professional in service meetings and workshops within the divisionAttended professional meetings and conferences to enhance professional development

Responsible for the operation and management of the student apartment complex, housing for 240 students which includes occupancy reports, room change procedures, damage assessments, and closing and opening of hallsFacilitated and present at Fall and Spring student staff training and on-going semester trainingSupervised 5 resident assistants, 1 administrative assistantCreated a positive atmosphere that fosters community building and personal developmentConducted weekly in-hall staff meetings and one-on-one’s meeting with student staff Facilitated bi-weekly meeting with cleaning staffInitiated discipline judicial letters and conduct meeting and hearingsTransitioned from a predominantly freshman corridor residence hall to an all upper-class suite-style hallAdvisor for hall council and executive boardMaintained budgets for staff programming, diversity programming and hall councilFacilitated roommate and staff member conflict meetings