• Developed and coordinated strategic social media content to drive traffic and increase brand awareness on Facebook, Instagram, LinkedIn, Twitter, and Tiktok.• Edited graphics using Adobe Photoshop and Canva, refined photos with Adobe Lightroom, and produced videos for Instagram Reels and TikTok using Adobe Premiere Pro and After Effects.• Conducted market research and analyzed social media trends to boost user engagement.• Analyzed and reported weekly analytics and KPIs, liaising with management to identify opportunities for differentiation.

• Conducted operational and information system audits of branches and business units of MUTI Group. • Prepared reports addressed to MUTI Group Board of Directors discussing the noted observations during audit and provided recommendations for relevant personnel. • Participated in risk assessments and the development of risk mitigation strategies, focusing on IT-related vulnerabilities and potential threats within MUTI Group's operations.• Worked closely with the IT team to implement corrective actions and improvements based on audit findings, ensuring the continuous enhancement of IT security and operational efficiency across MUTI Group.

• Developed, maintained, analyzed software programs and applications, thoroughly documenting systems and delivering end-user support within IT-supported environments.• Partnered with cross-functional teams to identify, plan, and implement system enhancements and optimizations, aligning with business goals and IT strategies.• Led User Acceptance Testing (UAT) sessions, collaborating closely with end-users to validate functionality and ensure system reliability.• Provided comprehensive technical and functional support to all users, enhancing system usability and addressing user concerns effectively.