Customer Relationship Management Administrator
Current-Oversee the day-to-day administration of the CRM system, including user setup, security, roles, profiles, and data management.-Maintain high standards of data quality and integrity within the CRM system.-Regularly perform data cleansing, de-duplication, and data validation tasks.-Develop and enforce data entry standards and guidelines.-Provide ongoing support to CRM users, addressing any questions or issues they may have.-Conduct training sessions and create user… Show more -Oversee the day-to-day administration of the CRM system, including user setup, security, roles, profiles, and data management.-Maintain high standards of data quality and integrity within the CRM system.-Regularly perform data cleansing, de-duplication, and data validation tasks.-Develop and enforce data entry standards and guidelines.-Provide ongoing support to CRM users, addressing any questions or issues they may have.-Conduct training sessions and create user documentation to ensure effective use of the CRM system.-Promote CRM best practices and drive user adoption across the organization.-Monitor CRM data to identify trends, patterns, and insights that can enhance customer engagement and business performance.-Collaborate with marketing and sales teams to create targeted campaigns and measure their effectiveness. Show less