Charlie Davis Email & Phone Number

Scottsdale, Arizona, US

Scottsdale, Arizona, US

• Responsible for managing over 375 accounts ensuring customer needs are met and focusing on customer churn.
• Grow portfolio through cross sell/up-sell and contract re-terms, which include achieving a monthly sales quota.
• Serve as an escalation point for issues that impact the customers success and work with internal teams to drive resolution.

Tempe, Arizona, US

• Managed 41 accounts and was responsible for the renewal and expansion of existing contracts and revenue growth.
• Completed weekly/daily/monthly/quarterly business reviews per the needs of the clients.
• Transitioned a referral into a new account worth $152,000 annually.
• Responsible for the project management of onboarding new clients.
• Managed and reviewed revenue forecasts on a weekly or daily basis as required to management.
• Oversaw analysis and resolution of billing discrepancies.

Scottsdale, AZ, US

• Digital Air Strike™ provides the industry’s most complete automotive social media and digital marketing solution. The company developed a turnkey program that includes fully managing social media sites, online.
• Demonstrating the value of products and services to assigned clients on an ongoing basis.
• Provide direction to our clients about what action steps they can take to improve their results utilizing Digital Air Strike's products and services.
• Offer additional up/cross-sell products and services which may be beneficial to the client to drive new reve-nue.
• Alert and work with internal teams if clients are not satisfied.
• Perform monthly calls with each client that include a client facing presentation while clearly explaining specific results and ROI to show value for monthly fee paid by client.

Menlo Park, CA, US

• Recruited and attained client/candidate retention through relationship management.
• Developed and grew client base by marketing services for contract and/or contract to hire staffing solutions through face to face client visits and cold calling.
• Self-motivated to consistently meet established goals and appointment bookings supporting multiple sales professionals.
• Called to high level decision makers in all size companies.
• Applied persuasive communication and tenacity to follow up with prospects through closure.

Minneapolis, MN, US

• Managed leadership of all daily operations within Regions Hospital while working along with the hospital logistics team.
• Accountable for managing equipment inventory consistent with contract terms, pricing, and policies.
• Managed staff and scheduling to meet the contractual needs of the customer for a 24/7 operation.
• Qualified, interviewed, and hired employees.
• Served as the primary contact for customer concerns and addressed all concerns in a proactive manner de-livering service that exceed expectations.
• Lead the implementation, testing, and training of new products for the hospital.

Rochester, Minnesota, US

• Multidisciplinary Design Clinic
• Supported the Multidisciplinary Design Clinic which assisted with the development and implementation of new models of innovative care for the institution.
• Assisted teams that focused on improving group workflow and cost efficiency of patient care.
• Recruited and consented research patients for the department of urology.
• Served as the virtual reception waiting room for patient video visits using Mayo Clinic’s Vidyo/Skype application.
• Supported other activities which occur in and out of the prototype lab for the Center for Innovation including:o Assisted with developing strategies for prototyping for all departments. o Collected and entered.

Rochester, Minnesota, US

Coordinate appointment schedules Answer calls promptly and route or respond to in a proficient mannerCompleted the step-by-step department of surgery process bookServe as a “go to person” for co-workers

• Worked part-time as a server while working full time at Mayo Clinic and maintaining a 4.0 GPA at St. Mary’s University.

Managed and trained three to four employees in a fast paced environmentSold products to customers, while maintaining a pleasant attitude in an effort to create a positive customer experience Carried out all operational duties, including opening and closing the concession stand, closing the cash register and maintaining inventory levels.

Bachelor Of Business Administration (B.B.A.)

Education record

Business Administration, As