Excellent interpersonal skills, including customer service, patience, empathy and compassion ● Effective communication skills, including active listening, writing, speaking and reading comprehension ● Good collaboration and teamwork skills ● Fast and adaptive problem-solving abilities ● Keen attention to detail ● In-depth understanding of patient care policies and regulations ● Familiarity with symptoms and signs of improvement for a number of medical conditions ● Comfortable working with specific populations of patients, including elderly patients and those with special needs

Support the education and environment of students with special needs. ● Create and implement games and social events for enriching student development. ● Tutor students directly and document useful information for assessment. ● Coordinating with teachers to enhance instruction and lesson planning ● Implementing positive Behavioral expectations in the classroom by recognizingprompting students to adhere to the expectations and by the teaching and reteaching the expected behaviors to individual students in classroom Management ● Overseeing and monitoring students while they’re testing with and without accommodations and classroom observation

Assisted with the development and coordination of all core health services and data reports ● Support the development of quality Improvement performance audit function processes and tools ● Assisted in running, managing and data review process for assuring accuracy and integrity of health services data reports to meet regularity and operational assignments ● Reported outcomes and quality monitoring results to management ● Assisted with managing databases policies and procedures related to assigned areas.

 Assist with related health center, hospital, home, mobile unit, or jail clinic duties under the supervision of a registered nurse or jail medical specialists.  Obtain and record height, weight and blood pressure of patients.  Collects and labels urine and blood samples.  Perform simple tests or sends specimens to laboratory for analysis.  Maintain records of all transactions.  Prepare examination rooms for patient treatment and uses autoclave to sterilize equipment.  Assist in inventorying, ordering and maintaining supplies and equipment. Follow up with patients.  Administer medications to patients under the direct supervision or authorization of a physician or nurse practitioner.

worked healthcare at a community clinic

 Contacted patient/guarantor prior to date of service to inform them of estimated payment due at the time of service.  Documented details of all successful and unsuccessful attempts at patient/guarantor contact  Provided excellent customer service at all times.

 Greets all patients and visitors promptly and professionally.  Answers incoming telephone calls.  Schedules appointments and enters appointment date and time.  Enters new patient demographics and insurance information.

 Obtained and file health cards and emergency procedure cards for each student enrolled in school.  Assist the school nurse in screening programs such as heights, weights, vision, hearing, spinal, and acanthosis nigricans screening.  Assist the school nurse in all clinical procedures and policies set up in the health handbook

Room preparation for counseling sessions and meetings Appointment settings and screeningPresented information to counselor so they can determine the priority of cases to be seen by severityAnswer phonesCleaned room after each session

Prepared and served meals a n a timely mannerSwept and mopped floors, cleaned oven and emptied trashPrepared food to be served packaged and delivered to homebound clientsAnswer phones and gave messages to appropriate personPrepared food for next dayDid count on how many people were eating per facility

Assisted office staff in maintaining files and databasesMonitored office operations and managed staff schedulesTracked office supply inventory and approve supply ordersAssisted in the preparation of the department budgets and expensesAssisted in the security of the websiteResponded to customer inquiries and complaints

Audited charts to ensure that all charts have been pulledAssisted in ROI paperworkAccurately filed records in assigned areasProcessed loose paperwork by scanning into computerPerformed quality assurance via Centricity EMR system

Notified director of new insurance regulationsReceived therapist charge sheets and entered billing information into database for authorizationVerified eligibility on the first of the month and reiterated on the 15th of the monthEmailed therapist for any discrepancies found on charges

Verified insurance and answered phonesPatient check in and out at front deskMaintained Medical records preparing and archiving chartsSet and reviewed appointment status using electronic appointment systemUpdated patient demographic information and monitored and maintained patient flow

Maintained sanitation of the business establishment and it's safetyAssisted director in staff development training and coordination of projectsTyped,faxed,copied,and e-filed documents,itineraries and memosMaintained files of clients and staff and monitored and observed staffPrepared summary of reports for center and process inspection and accident reportsEnsuring compliance with,local,state,federal regulations

Supervised Community Service and trained as necessaryCollaborated with management and supervisorsImplemented and maintained work ordersResponded to emergenciesMaintained inventory and ordered and distributed supplies Cleaned building and equipment after daily use