Charissa S. Email & Phone Number

Saint Petersburg, Fl, Us

St Petersburg, Florida, United States

• Extracts knowledge and insights from high volume, high dimensional data to investigate complex business problems through a range of data preparation, modeling, analysis, and visualization techniques to create business performance-enhancing solutions.• Leverages the reporting capabilities of multiple business systems across various functional areas, and integrates multi-sourced data for cross-functional or multidisciplinary reporting, research, and projects.• Interprets data to identify business trends, conduct root cause analysis of business problems, and/or suggest areas for process improvement.

St Petersburg, Florida, United States

• Coordinates with international and domestic cross-functional business partners to conduct organization-wide workforce research and data studies across GD-OTS’ 6,000+ employee population spanning 25+ locations throughout the US & Canada.• Leads presentations to leadership on change effort recommendations, measured implemented program effectiveness, and discovery of hidden trends to drive data-driven decision making.• Acts as POC for various Human Resources reporting and analytic requests between GD-OTS and General Dynamics, Corporate.

St Petersburg, Florida, United States

• Provides universal support to the Human Resources department’s data-driven endeavors while meeting employee-related data retrieval requests from all organization departments and locations.• Utilizes PeopleSoft Query, Excel, and Power BI to design databases, queries, dashboards, and reports, and to conduct statistical and trend analysis, forecasting, and irregularity discovery in workforce and performance data across GD-OTS' 20+ USA locations.• Shapes policy design, implementation, and leadership decision-making via conducted data analysis and presented findings.Policy & Legal ComplianceTalent AcquisitionPayrollCompensationBenefitsEnvironmental Health & SafetyDiversity & InclusionEthics & Employee RelationsEmployee Engagement & DevelopmentOperations & SecurityCOVID-19 Pandemic Response

Lakeland, Florida, United States

• Facilitated team-building, collaboration, and interpersonal communication while leading a team of 13 Resident Advisors to accomplish mission objectives supporting the campus inclusivity, personal development, and academic success of over 600 students annually.• Supervised 200 students over a span of 4 semesters in addition to RA team members, assuming primary responsibility for administrative documentation of individual student welfare assessments, move-in and move-out procedures, and protection of confidential student information.• Liaised between campus officials, hired contractors, and residents to resolve complications with service contracts, communicate COVID-19 Pandemic Response status updates and procedures, carry out timely emergency campus evacuation measures, and enforce institution policies and guidelines.

Lakeland, Florida, United States

• Directed office staff of 10 technical assistants in responding to and resolving campus and classroom technological complications by brainstorming solutions with management & contracted IT personnel to maintain a streamlined educational environment for students and faculty.• Organized regular training sessions & workshops to introduce new applications and software to faculty and students, equipping them with available academic and technical resources.• Interviewed, on-boarded, and trained new technical assistants in office procedures, customer service techniques, classroom equipment systems, and institution software applications.

Lakeland, Florida, United States

Rocky Mount, Missouri, United States

Rocky Mount, Missouri, United States

Rocky Mount, Missouri, United States

Lakeland, Florida, United States

Master Of Science - Ms, Business Analytics, Current Student

Dual Bachelor Of Science Degree, Political Economics And Business Administration, Graduate

Activities and Societies: Delta Sigma Pi (ΔΣΠ) Omicron Delta Kappa (ΟΔΚ) Beta Gamma Sigma (ΒΓΣ) Center for Free Enterprise Adam Smith Club.

Undergraduate Studies