Charissa Ho Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Charlotte, North Carolina, Us

Manage $6 million Integrated Logistics Support (ILS) contract to successfully meet aggressive Jan 2022 EIS milestone and follow-on product support contract.• Directed teams and managed program risks across HON sites for on-time delivery of contract deliverables and financial goals for sustainment activities.• Designed brand new Ground Support software (GSU) for engine and aircraft testing ahead of contract schedule to support Flight Testing and final delivery.• Developed proposals for Engine depot of $11 million, FADEC depot of $16 million, engine test cell / correlation at Customer facility of $750K, and product support contract of $3.5 million.

Charlotte, North Carolina, Us

Lead team on $8 million contract for product improvement and obsolescence solutions.• Managed execution and performance of customer-funded Engineering Change Proposals (ECPs) to meet contractual milestones and delivery date: P2T2 sensor software upgrade, HPT alternate blade.• Directed teams on investigation, customer communication, and field plan of high visibility supplier quality escape to avert grounding entire fleet. • Engaged with supply chain to identify suppliers for inactive parts; develop customer proposals for qualification of new suppliers on obsolete parts.

Charlotte, North Carolina, Us

Led IPT teams in resolving Production and Sustainment issues to meet Program metrics and financial goals.• Presented with Chief Engineer Award for Technical Excellence for leadership in Root Cause / Corrective Action (RCCA) investigation to resolve T-duct / scroll housing Field issue.• Led and resolved two (2) additional RCCA investigations on schedule and within required program budget with demonstrated field success.• Recognized with BRAVO award for identifying $100K/year Program cost savings in scrap and rework with supplier for the Load Compressor diffuser.

Charlotte, Nc, Us

Managed product design changes to successfully meet Program goals. • Chaired Change Control Board to set priorities and ensured full system integration of Customer requirements and schedule to meet Entry-into-Service (EIS) milestone.• Led technical reviews with engineering and Customer to approve design changes. • Developed program plans with IPT teams for critical hardware deliveries to align with Flight Test schedule.

Charlotte, Nc, Us

Product manager for Boeing 747, 757, and Airbus A330 Nacelles. • Managed Fleet Campaign (200+ aircraft) to retrofit major hardware which involved coordination of service centers around the world and complex installation procedures costing $500K per aircraft.• Presented at Operator Conferences (of 100+ people), reviewing status of field problems and addressing customer concerns.• Developed new business opportunities by evaluating incoming field issues for possible sales and inventory turns.

Windsor Locks, Ct, Us

Project leader responsible for meeting technical and program requirements for Entry-into-Service.• Managed cross-functional teams in Engineering, Manufacturing, Supply Chain, and Operations to meet technical and Program metrics.• Monitored and controlled Program costs (including resources) in Earned Value Management System (EVMS), remaining within required $20+ million budget.