Charisse Oliver Email & Phone Number

Houston, Texas Area

Houston, Texas

Developed standard operating procedures for all administrative employees. Maintained computer and physical filing systems. Received, screened and routed incoming calls. Completed bi-weekly payroll for 60 employees. Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction. Handled all incoming business and client requests for information. Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction

Houston, Texas

Analyzed departmental documents for appropriate distribution and filing. Developed new process for employee evaluation which resulted in marked performance improvements. Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes. Developed and maintained internal control and processes for payroll and Human Resources processes Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries. Establish and maintain computer records, recruitment files, sick leave, payroll, vacation, attendance, and hourly time record.

Houston, Texas

Successfully implemented new technologies and process automations to encourage continuous improvement. Performed clerical duties, such as word processing, data entry, answering phones and filing. Oversaw the day-to-day processing of payroll for 200-500 employees, including review of timesheets and computing pay in accordance with FLSA. Developed and maintained internal control and processes for payroll and Cost processes. Led payroll production for a multistate organizations, Handled Calendars, Schedule Travel Arrangements for outsource workers.Maintain paperwork for Shutdowns and Turnaround assignments

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