Charisse Rodgers Email & Phone Number

Wilmington, DE

Seeking professional level leadership role with a dynamic organization where I can utilize my document review and compliance skills.

New Castle County

• Administrative Assistant and Library Aide:
• Field questions and concerns of library patrons and refer them to Senior Management as needed;
• Manage customer accounts and take payments as needed;
• Input and review customer library card applications;
• Settle circulation desk cash drawer and serve as backup for receiving, counting and preparing deposits from the Route 9 Library and Innovation Center Eatery

Wilmington, Delaware

Worked with the City of Wilmington's Finance Director and his staff in the Finance Department reviewing delinquent account collections focused on high dollar delinquencies. I worked with staff on items related to parking tickets, utilities, and real estate taxes. Provided input for the design of delinquent account reports. Utilized New Castle County's.

Wilmington, DE

Participated in meetings with the current and incoming staff of the Wilmington City Treasurer’s office. Learned about the relationships different professional entities have with the City of Wilmington and provided recommendations for how bond related issues and other treausury items should be handled going forward.

Greenville, DE

• Led and managed a team of 17 staff members who were located across three branch locations in the Mid-Atlantic area and one branch in Pittsburgh, PA.
• Review and approve documentation for cash transfers, withdrawals, and deposits
• Review and approve non-bank documents especially Powers of Attorney
• Conduct mini-audits of branch locations to ensure operational integrity
• Review and comment on policies and procedures for the business line prior to updates going out to those impacted

Led cross-functional team to successful trust accounting system conversion. Led the conversion on behalf of the 200 staff members in the Institutional Client Services division by coordinating with leadership and staff the implementation of new or revised workflows, policies and procedures. Team member for the successful implementation of a document.

Wilmington, DE

Led and managed the Structured Finance Section supporting $5 million in fee revenue related to more than 7000 accounts with a team of 25 staff members. *Managed and supervised a team that provided administrative, relationship management, product development and risk management for the business line.

Wilmington, DE

Managed up to 1,000 accounts and oversaw staff to ensure compliance with document requirements.

Wilmington, DE

Collaborated with attormeys, financial advisors, and service partners to structure and close capital markets transactions. Managed daily account operations.*Reviewed, analyzed and commented on all operative documents pertaining to assigned acounts pre- and post-closing.

Wilmington, DE

Handled the management and administration of assigned accounts.

Wilmington, DE

Wilmington, DE

I spent time working in all areas of the bank from retail to commercial to trust to learn how each of the areas worked.