Charith Silva Email & Phone Number

Battaramulle Western Province, Sri Lanka

Sri Lanka

• Assist the IT team in ensuring the company’s computer network is running smoothly/ efficiently via performing an array of tasks. • Install/ configure new network to enable employees to use same to enhance efficiency. • Ensure the computer network functions flawlessly such as PCs, printers, keyboards, routers, smart devices, laptops & hardware/ software.• Maintain detailed records of their network’s configurations, peripheral specifications, & problems/ solutions to facilitate addressing of future issues.• Provide technical assistance to office staffs of all departments as needed.

Sri Lanka

• Provide second/ third level desktop support for hardware and software across the organization• Meet all productivity/ quality goals as measured by the department & follow all SOPs, guidelines & standards.• Communicate effectively & efficiently with all company associates & business units.• Maintain awareness of industry best practices & partner with management to ensure these are applied appropriately.• Monitor inventory levels & recommend replenishment & disposal when necessary.

Network And Network Security, Network Engineering

Higher National Diploma, Computing And System Development (Network Engineering)

College Education