Charitha H. Email & Phone Number

-perform patient assessments and document these assessments in electronic health record system. -provide nursing care for pre and post-surgical patients. -monitor vital signs/cardiac rhythm and report abnormal findings to the physician. -collaborate with multidisciplinary teams to achieve optimum patient care. -Ensure patient safety and preserve patient.

Ridgecrest, California, United States

• Process patient grievances according to CMS guidelines. Ensure those grievances get investigated and reviewed by the appropriate departments.
• Present new and pending grievances to the Grievance Committee weekly in order to attain resolutions.
• Daily patient rounds in order to meet their immediate needs/requests, address issues before they escalate, and service recovery.
• Collaborate with nursing staff, medical staff, social workers, clinical managers, case managers, and administrators in order to meet patient expectations.
• Collect grievance data in MIDAS system and analyze them to identify areas of improvement, trends, and patterns of system failures. Present those findings to the Quality Council.
• Provide general guidance to the staff on potential areas of compliance vulnerability and risk and how to avoid future issues.

1800 Mt Vernon Ave

• Assisted Primary Investigator (PI) in research protocol development for the current project, “TRAQmyfuture”
• Conducted study in accordance with Institutional Review Board (IRB) and study sponsor, Lucile Packard Foundation’s guidelines.
• Coordinated and organize meetings with CCS adolescents and their families in order to obtain signed informed consent.
• Travelled to study related meetings throughout Kern County.
• Collected data from research subjects by administering surveys.
• Data entry and manage databases.

Bachelor Of Science In Nursing, Registered Nursing/Registered Nurse

Associate'S Degree, Registered Nursing/Registered Nurse

Master Of Science (M.S.), Health/Health Care Administration/Management, 4.0 Gpa In The Program

Activities and Societies: Beta Gamma Sigma honor society, California State University, Bakersfield, CA – Inducted: Jan. 2011. Member of.

Bachelor Of Business Administration, Marketing, 3.69 Gpa

Activities and Societies: Beta Gamma Sigma Business Honor SocietyMSA-HCM

Completed Transfer Units, Business Administration And Management, General