Charitha Ranasinghe Email & Phone Number

Colombo, Western Province, Sri Lanka

Nawala Road, Rajagiriya

Wathupitiwala, Sri Lanka

Ensure the entire facility is clean, organized and appealing.Planning and staff allocation as per the requirements, formation and implementation housekeeping procedure.Training housekeeping employees regarding cleaning and maintenance tasks.Maintain a sufficient supply of cleaning goods and replenish as necessary.Daily inspection of factory premises (Production floors, canteens, office spaces, gardens, employee locker rooms etc.)Plan, manage and keep monitoring housekeeping operations.Assist to manage the food suppliers and waste buyers.Assist H/R department by providing relevant details (O/T, leave, absent monitoring etc.)Maintain checklist / time logbook related to housekeeping employees as where required.Coordinating and supporting ISO and other audits, ensuring process compliance of the department and preparing requires documents.Actively participating supplier visit.Attend and resolve issues related to housekeeping employees arise time to time.Must perform any other required duties as requested by the superior to aid in better operation of the factory.

Colombo, Western Province, Sri Lanka

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.Scheduling staff shifts and organizing replacements as required.Investigating and addressing complaints regarding poor housekeeping service.Providing training to the housekeeping staff.Regularly taking inventory of cleaning supplies and ordering stock as needed.Issuing cleaning supplies and equipment to housekeeping staff as needed.Screening housekeeping applicants and recommending promotions, transfers, and dismissals.Performing various cleaning duties in instances of staff shortages.

Narahenpita

Create schedules for custodial staff to follow on a daily basis and ensure that they are followed properly.Provide cleaners with supplies and equipment, such as clothes, disinfectants, washing agents, and mops to assist them in their cleaning endeavors.Oversee cleaning work done by the crew to ensure that it has been done to standard and according to procedures.Create and maintain inventory of cleaning supplies and equipment, and ensure appropriate liaison with vendors to ensure prompt delivery of both.Ensure that all chemical and hospital waste is properly disposed of by following set procedures and protocols of the hospital.Oversee the disinfection and cleaning of hospital areas, including rooms, bathrooms, lobbies, and doctors’ offices.Keep abreast of equipment repair or supplies replenishment needs and ensure that they are timely fulfilled.Ensure that custodial staff members actively clean and turn patients’ mattresses, and change linen on a daily basis.Oversee the work of housekeeping staff, specifically laundry staff members to ensure prompt and efficient delivery of clean linen to rooms and wards.Address patients’ or families’ complaints and ensure a quick resolution to ensure their satisfaction.

Colombo

- Joined as a pre-opening team member -Supervises all housekeeping employees.Plans the work for the housekeeping department and distributes assignments accordingly.Approves all supply requisitions.Responsible for cleanliness, orderliness, and appearance of the entire Hotel.Ensure that rooms are made as per company standards.Maintain par stock of guest supplies, cleaning supplies, linen, and uniform.Develop and implement Housekeeping systems and procedures.Prepare reports for management information.Assist the Purchase department in selecting suppliers for items related to Housekeeping.Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.Immediately attending to guest requests.Oversee the work of housekeeping staff and control room and supplies inventory.

Panadura, Sri Lanka.

Supervise staff members and delegate tasks as necessary.Ensure smooth operation on a daily basis.Lead the team and maintain a high standard of services.Maintain the team performance and process flow.Always attentive and compassionate to guest requests and complaints.Oversee the maintenance of guest rooms and replenish room supplies.Ensure quality assurance standards are met at all times.Ensure the quality of service delivered is compliant with hotel guidelines and policies.Control and requisition supplies necessary for the daily operation.Oversee the work of housekeeping staff and control room and supplies inventory.

Nuwara Eliya, Central, Sri Lanka

Supervise staff members and delegate tasks as necessary.Assist and supervise guest check-in and check-out of the hotel.Assists with cashier functions, including taking cash amounts and handling invoices.Generally, assist guests as the manager on duty.Always attentive and compassionate to guest requests and complaints.Follows up with guest requests and reports more complicated needs--like negotiating prices and rooms--to hotel management.Directs guests to areas in the hotel and offers services like hotel and tours and booking reservations.Ensures that all arriving and departing guests are treated with courtesy and attention.Supervise the activities of room attendants to ensure cleanliness, attractiveness, and well.Control and requisition supplies necessary for the daily operation.Oversee the work of housekeeping staff and control room and supplies inventory.

Johor Bahru, Johore, Malaysia

To supervise the activities of room attendants to ensure clean, attractive, and wellmaintained guest villas, pathway, and service/guest areas according to set standards inorder to achieve prompt courteous service.To train housekeeping staff according to set departmental standards and policies andprocedures and inform supervisor on performance.To assign staff to respective areas on daily basis.To monitor room attendants to ensure that all guests receive special attention and amenities.To maintain appropriate standards of dress, hygiene, uniform, appearance, and conduct of housekeeping employees.Establishes effective employee relations.To provide input to Housekeeping Department meetings. To handle the housekeeping report as instructed.To control and requisition supplies necessary for the daily operation. To participate in taking various housekeeping inventories.To recommend a possible improvement of operations.To ensure the flow of communication between room attendants and superiors.To report damages and follow up on corrective actions to the Engineering Department.Advises subordinates on their work performance. To conduct the job orientation of new employees. To carry out training of attendants as required.Manage guest requests, including VIP amenities, and communicate them to the relevantteam members.Carry out lost and found procedures.Responsible for the cleanliness of guest villa, pathways, and the front of the house area.Routine inspection of villas to ensure they met standards.Achieve positive outcomes from guest queries in a timely and efficient manner.Ensure that the entire operation is performed as per the laid down standards. To perform related duties and special projects as assigned.

Kuala Lumpur, Malaysia

Supervise the day-to-day cleaning of hotel public areas.Perform routine inspections of all public areas, service areas, and storerooms.Schedule and supervise deep cleaning and any other projects.Supervise and coordinate pest control, flowers, plants, and periodical deep cleaningoperations on all areas of responsibility.Maintain complete knowledge of correct maintenance and use of equipment.Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and according to time of day.Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.Assign duties and coordinate breaks for assigned staff.Ensure that assigned staff have reported working, and also document any late or absent employees.Prepare and distribute assignment worksheets to assigned staff and review priorities.Assist where necessary to ensure optimum service to guests. Clean public areas in emergency situations.Efficiently manage stock control and the maintenance of all equipment. Issue supplies/goods to staff at beginning of the shift in order to control inventory.Report all maintenance defects and follow up with Engineering. Complete work order forms for equipment maintenance or repairs and submit them to Housekeeping desk control.Report all lost and found articles immediately to the desk coordinator. Responsible for Check staff grooming and hygiene.Complete all paperwork and closing duties before leaving.Review status of assignments and hand over any follow-up action with an on-coming supervisor.Informs Management about any damage, or loss to hotel property. Answer inquiries to maintain controls and ensure guest satisfaction. Manage and train Public Area Attendants and other team members to ensure their performance meets the standards required.Provide feedback on staff performance and Report disciplinary problems to Executive Housekeeper.Perform any other duties assigned by the housekeeper.

Kuala Lumpur, Malaysia

Cleaning rooms, lobbies, and other interior and outside areas Sweeping, dusting, scrubbing, mopping, washing, and vacuumingOperating housekeeping equipment and machines for laundry and Public AreaReplace soiled towels and linen, vacuum room carpets powered scrubbing Track record of maintaining rooms in a clean and presentable fashion polish furniture, windows, floors, walls, furnishings, equipment, and hardwareMaintain housekeeping inventoryFamiliar with the safe usage of different kinds of chemicals used for laundry and projectsRepairing and Maintaining Mechanical Equipment Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.Attending HK functions & training programs including, Well-versed with safety practices related to housekeeping In-depth knowledge of modern cleaning methodsAble to understand and follow safety precautions and work-related directionsThorough understanding of operating cleaning equipmentTrained new staff members in all aspects of housekeeping, ensuring that they meet health and safety standards.

Colombo, Western, Sri Lanka

Preparation and maintenance Attendance registers.Monitoring leave balance,Calculation of No pay,Calculation of Overtime,Monitoring late attendance.Attending to staff medical reimbursements and Medical InsuranceMaintaining of staff databaseAttending to HR functions including,Training & Development programs for staff,Performance Appraisals,Job evaluations,Disciplinary issues, etc. entrusted by the superiors

Advanced Level, Art/Art Studies, General

G.C.E. (O/L), General Certificate Of Education (Ordinary Level)