Charitos Panagiotis Email & Phone Number

Athens, Attiki, Greece

• Management and coordination of the delivery of telecom services globally. Specialised in leased lines L2 and L3, MPLS VPN, and Internet leased lines.• Close collaboration with BDMs, Pre-Sales, Technical departments, External Vendors and Providers.• Project goals definion, customer approach, communication, coordination, implementation progress monitoring/control, budget requests, purchase requests and invoicing.• Project schedule development to achieve project goals and KPIs.

Paiania, Attiki, Greece

• Meticulous investigation and recording of existing corporate customer services in a request for a new service.• Developing solutions and organizing, planning, creating & delivering proof of concept demonstrations.• Ensuring solutions stated are best practice and in line with client requirements.• Participation in sales appointments with stakeholders, to dimension the needs of the customer and support sales in technical matters.• Working closely with Sales to ensure successful closure of the sales process.• Liaising with Product Managers to provide feedback from clients about product requirements.• Cooperation with organizational units (Sales - Product Marketing - Technical Directorates), to ensure timely implementation of contracted services and design the optimal solution.• Design solutions with the optimal combination of hardware, software, and services.• Design, costing, preparation and presentation of bids for end-to-end ICT solutions, highlighting company's value proposition.• Prepare the bill of material (BOM), analyze all necessary manpower in cooperation with the technical department.• Dimension SD-WAN Solution Bill of Material.

Antigonis 58 St, Kolonos, Gr 10442 – Athens

Management & coordination of the delivery of business wholesales services. Specialized private networks, Leased Lines Services, Internet Services, Interconnection Services for National and International Providers.Μore than 500 projects were successfully delivered. PM in charge of major Providers (GTT Italy, Expereo, TI Sparkle, Verizon Hellas, Space Hellas, Vodafone Hellas, Wind Hellas, Orange, Neterra, A1 Telecom Austria, Novatel, Bits and Byte Global, Turk Telecom, Brodynt, ATHEX Group).Project implementation progress monitoring and control, delivery of operational services, customer approach, communication and invoicing.Close collaboration with Sales, PreSales, Marketing, Purchasing &Technical depts.Project time-schedule development to achieve project goals.

Antigonis 58 St, Kolonos, Gr 10442 – Athens

Management & coordination of the delivery of business services. Specialized private and public sector networks (Leased Lines, Telephony Services, MPLS VPN Services, Interconnection Services to National and International Providers).Close collaboration with Sales, PreSales, Marketing, Purchasing &Technical depts.Μore than 1500 projects were successfully delivered. PM in charge of major accounts (Aktor, Coca-Cola Hellas, Hellenic Petroleum s.a., Mercedes Benz Hellas, etc.).Project goals definition, coordination of customer approach and communication.Project time-schedule development to achieve project goals.Project implementation progress monitoring and control, delivery of operational services and invoicing.Project post-implementation report development for processes optimization.

Antigonis 58 St, Kolonos, Gr 10442 – Athens

Net Level 2 and Onsite Support.Maintenance and Operation of the broadband access network equipment in Forthnet LLU Network (DSLAM, MSAN, and Alcatel).2nd Level Technical Support in Fortnet LLU Services.Coordination of the technical and commercial departments involved (IT, LLU, Support, and Field Engineers).Escalation to 3rd Level department whenever needed (Core, Transmission, Voice Engineers).

Iroon Politexniou 78 St.,Elefsina, Gr 12133 – Athens

Computer Engineer and Network Administrator (Syzefxis, TCP/IP, LAN, Wireless)Maintenance, Troubleshooting and Software Operation, such as (Payroll, Accounting, Protocol Construction).Maintenance, Troubleshooting and Operation of the Database, Application, Web and Email servers.Management and control of wireless warning fire system of the Regional Division of Western Attica.

Aeroporias 67 St., Alimos, Gr 17455 – Athens

Repair and maintain company telecommunication systems (Network MAN-LAN, Printing Media, Computers), software multimedia electronic ticketing systems, passenger information systems (telematics), units of production audio messaging and emergency communication system.

Kasomouli 108 St., Neos Kosmos, Gr 11744 – Athens

Construction, Maintenance of automation systemsConstruction, Maintenance of lighting systems

Msc, Networking And Data Communication

Network And Computer Engineer

Successful Manager And Leader, Management And Leadership