Charity B. Email & Phone Number

United States

St Louis, Missouri, Us

▶️ WHAT I Do… Lead organizational change and improved operational efficiency in a healthcare consulting firm, with a focus on value-based care. Identified improvement areas, developed strategic plans, and executed transformative initiatives. Defined clear goals, roadmaps, and requirements, fostering collaboration, tracking outcomes, and refining processes to drive business growth and success. ✅ Developed a comprehensive financial model dashboard to track progress toward organizational goals, ensuring alignment with strategic objectives and optimizing efforts to achieve desired outcomes.✅ Co-led the creation of key performance indicators (KPIs) for market and client partners, enabling strategic insights and informed decisions.✅ Designed and led the implementation of an Innovation/Lean Program, proactively addressing client partner needs, enhancing competitiveness, and reducing inefficiencies in operational processes.✅ Led ten workgroups in successfully implementing a new operating model, establishing a joint venture, technology transformation, and operations department to boost organizational efficiency.✅ Co-developed and led an enterprise procurement committee focused on policy development and identifying opportunities to foster innovation, streamline processes, and eliminate waste.✅ Co-led introducing an enterprise portfolio management system, aligning organizational changes with strategic goals and enhancing the customer experience.✅ Identified and implemented innovative AI use cases, delivering compelling business proposals that drove efficiencies and improved business outcomes.✅ Stay at the forefront of industry trends through continuous learning, attending conferences, and developing whitepapers to ensure strategic alignment and forward-thinking initiatives.✅ Developed and facilitated leadership development sessions for emerging leaders, focusing on change management, goal setting, and coaching to enhance leadership capabilities.

St. Louis, Mo, Us

▶️ WHAT I DID…Strategic partner within Ascension's nationwide functions and Solutions Leadership teams to solve large-scale problems with technology. Led a team of more than 40 professionals (account management, service delivery, process improvement, analyst, project management) while partnering with nearly 100 senior executive leaders across the company and an IT delivery team of 4,000. Selected Accomplishments…✅ Reduced IT expenses 30% after initiating and leading a technology team and customers through significant service provider partner (outsourcing) changes to deliver increased capacity and demonstrate financial stewardship.✅ Saved $11 Million in service delivery operating expenses in FY21 on a $9.5 Million target while continuing to meet customer service level expectations.✅ Developed 13 National Governance Boards that established the strategic direction for the organization-wide functions.

St. Louis, Mo, Us

▶️ WHAT I DID…Executive and strategic partner within Ascension Wisconsin's Leadership team. Established and guided a budget of $420 Million in supply and non-labor spend collaborating across 188 full-time employees (clinical change management/account management, implementation, contract management, logistics, analyst, data management) in 24 hospitals and 111 primary care clinics to align cost and quality to meet financial directives without compromising care delivery.Selected Accomplishments…✅ Decreased supply chain labor $16.5 Million annually, 18% over three (3) years, on a $9.0 Million goal and meeting the supply chain budget in Ascension Wisconsin for the fiscal year. ✅ Achieved a 9.08 score on the Executive Survey (Customer Effort Score and Net Promoter Score), which exceeded the 8.77 national average score and was a 12.4% increase from the previous year. Customer feedback highlighted the team's ability to deliver results and solve large-scale problems while minimizing disruption to clinical processes.

St. Louis, Mo, Us

▶️ WHAT I DID…Led the team (consulting, M&A deployment team, analyst, ERP) responsible for implementing The Resource Group solution across new clients, integrating acquisitions, and managing over $391 Million in non-labor supply chain spend.Selected Accomplishments…✅ Led and delivered $430,000 (11%) in annual savings on $4 Million total annual non-labor spend within the first four (4) weeks of a purchase services consulting engagement at AMITA Health. ✅ Saved $12 Million (5%) on $241 Million total non-labor spend in six (6) months, leading a team of eight (8) people to deploy The Resource Group's model at AMITA Health.✅ Reduced non-labor spend $7 Million (5%) by guiding a team of three (3) people by converting a record-setting 85% of supply chain purchases to the Resource Group in four (4) months at St. Anthony's in St. Louis.

St. Louis, Mo, Us

▶️ WHAT I DID…Led the team using our User-Directed Strategic Sourcing process to deliver high-value Capital Equipment contracts for The Resource Group clients. Selected Accomplishments…✅ Saved $11 Million over a 5-year contract term, developing and deploying a capital equipment contract design presourcing process for The Resource Group. ✅ Generated $8.8 Million in price reductions facilitating multiple Decision Teams that eliminated unnecessary variation. ✅ Reduced, to 23.3 from 44.6 days in three (3) months, the average number of days a quote takes to process.

Bridgewater, Nj, Us

▶️ WHAT I DID…Coached and developed new sales representatives using a 10-week process.Selected Accomplishments…✅ Coached and developed four (4) new sales representatives through a 10-week training process. One (1) of the new hires was awarded Rookie of the year (1 out of 32 sales representatives). ✅ Selected as 1 of 32 participants in the Bausch & Lomb Accelerated Manager Development Program, a one-year program designed to prepare future leaders through executive coaching, group collaboration, and career planning.

Bridgewater, Nj, Us

▶️ WHAT I DID…Evaluated market share to maximize opportunities by building relationships with future clients leading to exceeding sales goals 220% in FY10 and 230% in FY11.Selected Accomplishments…✅ Exceeded sales goals 220% - FY10 and 230% FY11 and awarded Platinum Club member in FY10 (Number 2 in the division out of 32).✅ Named to Global President's Advisory Board, VP Advisory Board, ECS Marketing Advisory Board, and ECS Business Plan Development Team providing the opportunity to network with Bausch & Lomb's executive leadership team and obtain a broader perspective of Bausch & Lomb.

Bothell, Wa, Us

▶️ WHAT I DID…Developed the marketing tools and strategies for three (3) technologies geared toward the outpatient specialty areas of Cardiology, Pulmonology, Nephrology, Endocrinology, Internal Medicine, and Family Practice.

Brentford, Middlesex, Gb

▶️ WHAT I DID…Achieved 176% of goal leading the Avodart sales team and received the "President's Club, Top Team Award".

San Francisco, California, Us

▶️ WHAT I DID…Managed loan services for clients and mentored and coached new employees through our professional development plans.

Doctor Of Education - Edd, Doctor Of Education In Leadership And Learning In Organizations

Master Of Business Administration - Mba, Management And Leadership

Bachelor Of Business Administration - Bba, Real Estate And Finance