E-Commerce
Current• Liaise with the customer service team, product development team, and vendors to ensure product information is accurate and up to date, reducing returned items and negative customer feedback• Led a project to update and accurately charge shipping expenses to the customer by enhancing the logic in Shopify, improving the bottom line for the company• Analyze product pages to check for errors and inaccuracies, improving the customer experience• Use Shopify to create new product pages and manage existing product pages with regular website updates, generating new business