Charl Ackerman Email & Phone Number

Papua New Guinea

Kuwait

 Drive overall growth and profitability across all business streams Optimise business opportunities, in close cooperation with the Business Stream Directors, in line with WSS strategy, global offers and related local opportunities. Ensure efficient implementation of global initiatives (incl. campaigns and promotions). Contribute to the development of the AOP and ensure implementation. Develop the WSS business: Evaluate and action existing and new customer opportunities within the agreed business streams strategies; Develop an efficient organisation with the right geographical capability and capacity to capture growth opportunities; Promote, sell and implement the WSS offers to achieve maximum customer penetration and optimal margins.Ensure an optimal organisation structure with the right people in the right place: Scale organisation to existing and future business opportunities. Optimise organisation in line with business requirements and ensure appropriate competence, including training and development. Ensure that applicable specialist competence is in place in the region (sales & operations) in cooperation with the Business Stream directors. Lead, motivate, develop and work with and through the team of direct reports in accordance with WW values and leadership principles. Drive operational excellence by ensuring focus on process efficiency, inventory levels, control, active management and coordination of own offices, agents, subcontractors and suppliers. Ensure that WSS operates in accordance with the governing elements, policies and processes, as well as local legal, statutory and fiscal obligations.Accountabilities• Overall profit/loss (port and account) for own territory• Sales and Gross Margin development in own territory• Key efficiency ratios in BIS• Regional P/L (port and account)• Contribution to total WSS results, development and deliverables as stated in the strategic plan and AOP

Saudi Arabia

 Manage 4 offices in the Kingdom with 32 staff members (5 direct reports) Strategic planning Completion of execution of business plan for the new location Strict implementation of operational policies and procedures Optimal increase in revenue, corporate accounts and volume of jobs Organizational Leadership Business Development Compile market intelligence  Formulate a plan for new business Selling Marine solutions to clients Achieving budgets Accurate monitoring and tracking of market trends Operational excellence Customer Relationship Management Preparation and Submission of reports Quality Assurance Management Financial Control Preparation of new budget Controlling Country expenses Communication and Conflict Resolution Training and Development Contribution to human resources training to develop the manpower at location in order to enhance the quality and productivity Ensure competitiveness of staff talent in market place

Cameroon

 Assisting with Implementing system and quality control in place for the Ships agency division and logistics department.  Assisting with startup of new offices in Gabon, Ghana and Sierra Leone Identifying staff training requirements Assisting with cost control measures Restructuring of current Shipping and Logistics Department Identify possibly areas of growth for the company Implementing new operational systems Evaluating staff and training requirements Setting up of new offices in various other West African countries Assisting the MD with revised business plans and modules Evaluating and identifying current core business

Nigeria

 Manage 8 offices with a total of 87 members Ensure all departments achieve profit targets, maintain margins and control expenses as detailed in budgets and business plans Ensure that overheads, costs and expenses are minimized by carefully controlling and utilizing all resources effectively Work with and oversee Departmental Managers Maintain the highest level of customer satisfaction and the lowest rate of customer defection without sacrificing profitability Continued communication with customers, by regular visits and correspondence Exercise stringent control of expenses without affecting business performance Formally review debtors weekly Ensure that all employees are committed to the principals and ethics of the company Maintain close scrutiny of developments, legislation and events in the shipping industry which will or could impact on future business opportunities Provide leadership and vision to the organization by assisting the MD and staff with the development of long range and annual plans, with the evaluating and reporting of progress of plans Employee development and training Performance management and improvement systems Employment and compliance to regulatory concerns and reporting Manage all logistics for oil and gas special projects Manage a fleet of 24 vehicles mainly used for crew changes and VIP transportation. On average handled 800 crew changes per month

Cape Town Area, South Africa

Main Duties & Responsibilities: Day to day running of all three offices Compiling annual budgets  Staff matters including training and annual appraisals Maintaining good client relationships through regular visits  Compiling monthly reports and forecast to Group M.D Quarterly forecast to ensure budget figures on track Approval and rate negotiation with all service providers Annual negotiating with principals on rate increases Branch debtors management Monthly branch visits and inspections Ensure ISO 9001 standards are maintained New business development Constantly providing of possible leads to other Group Companies Branch expense management Compiling service level agreements with service providers, clients and Port Authorities Implementing and overseeing a new contract with major South African supplier for fruit exports to U.S.A. on their reefer vessels. Special attention to USDA requirements

Cape Town Area, South Africa

 Responsible for operations team Assisting branch Manager with annual budgets Accepting and distributing of agency appointments Regular visits to vessels Ensuring constant communication with vessel owners and principals Checking and compiling of disbursements accounts Staff leave and appraisals New business developments Maintain good relationships with Port and other Authorities Acting branch manager during leave periods Compiling service level agreements with clients and service providers Compiling monthly duty rosters for operations staff Identify staff training needs Attending to vessels

Cape Town Area, South Africa

 Stowage plans on Container and b/bulk vessels. All husbandry matters on vessels calling at the Port Advising Principals on arrival prospects and updating throughout the vessels stay Checking and compiling worksheets for discharge/load operations Ensuring shortest possible turnaround time for all vessels Liaising with Port Authorities regarding labor and shore crane availability Daily reporting to branch Manager on vessels in Port and expected vessels Authorizing invoices received from service providers

Cape Town Area, South Africa

 Ships Husbandry to all vessels. Attended to various vessel types such as container vessels, product tankers, chemical tankers, passenger vessels, bulk vessels and break-bulk vessels Container M&R inspections and tracking Compiling daily movement lists Authorizing disbursement accounts General liaison with Service providers and Port Authorities Crew changes Communication and updates with principals