Manage the daily operations as well as the field service teams.Sales and marketing function for the Gauteng area.Doing site visits, advising clients, builders & architects on technical information.Generating detailed quotes and specifications, and after-sales handovers Follow-up on inquires – walk in, telephonic and emails Assist clients with ideas and any necessary requirements. Ensure all relevant administration is done timeouslyConceiving, designing and creating email newsletters to boost sales and build readershipCreating, building and managing online marketing and social media platformsDesigning marketing and advertising materialShowroom spares sales and technical adviceDesigning and building exhibition stands and working exhibitions to generate salesDealing with customer complaintsManaging staffing - HR and calculating & paying wages & salariesManaging purchases and paying suppliers

My aim is to help my clients to look after themselves and their families whenever difficult situations occur to make it easier. Those situations include retirement, children’s education, death, disability, dreaded disease and retrenchment. I aim to assist my clients with their financial portfolio by maximising the risk cover and investment returns while keeping premiums as affordable as possible, all this whilst providing an excellent ongoing service. I am currently also studying part-time to reach the highest Professional level in my career. I am also required to stay on top of current legislation including tax and estate planning so that I can pass this knowledge on to my clients and help them in these complex matters.Ranging from:- Life & Lifestyle protection cover- Investments – Long Term - Retirement Planning- Medium Term – Endowments & Education Planning- Short Term – Unit Trusts- Medical Aid & Gap Cover- Personal & Corporate Financial Planning

My main task was to revamp & modernise the showroom, and also to set up sub-agents through pool shops, pool builders, architects and builders.The showroom revamp was very successful in that we were able to completely change the showroom with a very limited budget. This was made possible by creating strategic, mutually beneficial partnerships with other business who then fitted out parts of the showroom for free and in some cases at cost price.Other daily duties: • Conceiving, designing and creating email newsletters to boost sales and build readership• Creating, building and managing online marketing and social media platforms• Designing vehicle branding• Designing exhibition marketing material• Showroom spares sales and technical advice• New spa quotes, site inspections, sales and handovers• Designing and building exhibition stands and working exhibitions to generate sales

• Building the company database to enable Customer Relationship Management• Conceiving, designing and creating email newsletters to boost sales and build readership• Creating, building and managing online marketing and social media platforms• Managing website content• Working with the Marketing Director to create print advertising and a TV advert• Working with the Marketing Director and Graphic Designer to create marketing stationery for various promotions• Designing vehicle branding• Designing exhibition marketing material• Manage factory staff and showroom• Showroom spares sales and technical advice• New spa quotes, site inspections, sales and handovers• Designing and building exhibition stands and working exhibitions to generate sales• Working with the Production Director in Research & Development• Correspond with National as well as International Agents and Clients>> South Africa, Africa, Europe• Organise National & International logistics• Manage customer service division of Superior Spa & Bath, Cape Town• Ensure customer satisfaction from after sales service to repairs and maintenance of existing spas.• Grow the business. Since taking on the added role of Service Manager at the beginning of 2009, the company has grown and shown it's best figures every year, year-on-year (through a tough recession within a luxury market) • Managing service teams & admin staff - HR, strategic leadership and briefing • Managing customer accounts - authorising invoices, credits, discounts, developing & authorizing quotes• Inventory control and fixed asset management

• Showroom spares sales and technical advice• New spa quotes, site inspections, sales and handovers• Designing and building exhibition stands and working exhibitions to generate sales

• We manufactured and supplied art materials to artists, art schools and retailers• I was mainly responsible for all the Marketing & Sales for the business• I started the business with 3 other colleagues and it was my job to find new business and grow existing business• Building the company database to enable Customer Relationship Management• Conceiving, designing and creating email newsletters to boost sales and build readership• Designing newspaper & magazine adverts• Working with the Graphic Designer to create marketing stationery• Designing a new company logo• Identifying potential new customers, categorizing the customers types and creating lists of customers to call upon• My role was to break into the market and form relationships with new and existing customers from famous artists to art shops to art schools• I had to find out what the art market wanted and take it back to our factory for us to manufacture and supply• I also performed financial duties of maintaining customers accounts on Pastel and analyzing the financial statements and setting goals and budgets• I also assisted the Production Manager in developing new products for the market and making sure orders were always ready for delivery on time• It wasn't long before we were the leading business of our kind in Cape Town being very popular in Cape Town and well known in the Cape Town art industry• We also started supplying art materials in Johannesburg