Charlene Blose Email & Phone Number

California, United States

United States

• Responsible for all aspects of household goods and non-household goods relocation management fordomestic shipments for clients of UniGroup and its operating companies.• Ensures every aspect of moves are coordinated between clients (corporate entities) customers,transportation service providers and agents.• Coordinates and monitors entire relocation process to ensure transportation service providers andagents meet or exceed expectations.• Educates and counsels customers on policies for safe transportation of household goods andexpectations of the process.• Selects transportation providers and agents to be used for relocation services.• Arranged scheduling times for customers and agents.• Provided training on national accounts to fellow team members.• Created estimates for clients (corporate entities) and customers.• Prioritize multiple tasks and customers in a fast-paced environment to meet critical deadlines.• Trained in COD and National Accounts• Trained in: Quotes to Go, Mainframe (RORD), and PRISM

San Diego, California, United States

• Preparing small children for kindergarten by easing them into organized education. Teach themimportant elements that they will encounter soon after they enter kindergarten. Contribute to the healthymental and emotional development of the child so they can more easily adapt in their next level ofeducation.• Encourage a strong and supportive school community, including peers, students and families• Prioritize documenting children's learning processes and tracking their individual needs.• Connect and collaborate with teaching team to optimize early educational foundation• Work with a Mentor Teacher to continually enhance my understanding and implementation of teachingstrategies• Communicate daily with parents/caregivers to make sure they understand their child's successes aswell as areas of needed improvement.• Planned, implemented and supervised a licensed preschool program for children ages 6 weeks to 5years.• Prepared curriculum and weekly lesson plans• Taught and directed group education activities with assistance of an aide.• Cover classrooms while current lead teacher is on a lunch or steps out of classroom• Assist lead teacher in the classroom to ensure functionality and order in the classroom• Potty training in toddler rooms• Assisting the director with non specific tasks around the school to ensure health and safety for all thechildren, parent's and caretakers in the facility

San Diego, California, United States

• Training new hires to be exceptional Customer services representative, expressing second mile service going above and beyond to serve our guests• Demonstrate strong character and integrity beyond just the functional skill of a team member.• Training new hires to be exceptional Customer service representative, expressing the Core 4- andsecond-mile service going above and beyond to serve our guests.• Handle guest complaints, alleviate pressure from shift lead, also lead individuals when shift lead stepsaway.• Act as a role model for new hires.• Marketing• Cash handling• Order taking• Troubleshooting• EOD procedures• Closing location procedures• COVID-19 procedures

Indiana County, Pennsylvania, United States

• Assembled in-store marketing displays• Trained employees on cash drawer operations• Reported daily averages and shortages to the operations department•Supplied cashiers with coin and currency as needed• Created a fun and safe environment for my staff and customers• Resolved customer's disputes by executing the Make It Right Program.• Completed tasks in a timely and efficient manner.• Represented my fellow management team at a seminar promoting team building, exercises and concerns.• Managed a team of individuals to ensure the company ran smoothly and intelligently throughout the shift.• Provided onsite training• Rang up customer purchases and processed payments.• Merchandising, record keeping, maintaining a safe and secure environment, training and developing team members, preparation of quality food products, ringing accurate transactions and maintaining the general appearance and cleanliness of the store premises.