Charlene Cope Email and Phone Number
I have worked on various EPR implementations over the last 3 years at various NHS organisations around the Greater London area. My role within the projects have varied, however, I have mainly performed the role of Cerner Lead Floorwalker.In terms of my interpersonal skills, I would like to consider my strengths to be problem-solving, conflictmanagement, leadership, team building and delivering excellent customer service. I strive upon achieving career related goals and values whilst learning from my colleagues.
The Hillingdon Hospitals Nhs Foundation Trust
View- Website:
- thh.nhs.uk
- Employees:
- 783
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Cerner Floorwalker / Smartcard TesterThe Hillingdon Hospitals Nhs Foundation Trust Sep 2023 - PresentHillingdon, England, United Kingdom- Providing floorwalking support on a one-to-one basis, troubleshooting queries and issues.- Lead Floorwalker specialising in outpatients.- Elbow training for clinical and non-clinical staff.- First point of contact on any initial queries on the new system and there to guide staff on new processes.- Analysing staff members smartcards to validate the functionality of their smartcard access for Cerner Millennium EPR (Clinical and Non-Clinical access).- After smartcard testing was actioned, we would record the smartcard user's data on the UAT (User Acceptance Test) checklist, to confirm that access complies with the Trust's RBAC (Role Based Access Control) protocols.- Assisting the end user with their registration for smartcard self-service.
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Cerner Floorwalker / Smartcard TesterLondon North West Healthcare Nhs Trust Dec 2022 - PresentHarrow, England, United Kingdom- Providing floorwalking support on a one-to-one basis, troubleshooting queries and issues.- Lead Floorwalker specialising in outpatients.- Elbow training for clinical and non-clinical staff.- First point of contact on any initial queries on the new system and there to guide staff on new processes.- Analysing staff members smartcards to validate the functionality of their smartcard access for Cerner Millennium EPR (Clinical and Non-Clinical access).- After smartcard testing was actioned, we would record the smartcard user's data on the UAT (User Acceptance Test) checklist, to confirm that access complies with the Trust's RBAC (Role Based Access Control) protocols.- Assisting the end user with their registration for smartcard self-service.
Charlene Cope Education Details
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Accounting And Finance
Frequently Asked Questions about Charlene Cope
What company does Charlene Cope work for?
Charlene Cope works for The Hillingdon Hospitals Nhs Foundation Trust
What is Charlene Cope's role at the current company?
Charlene Cope's current role is Cerner Floorwalker / Smartcard Tester.
What schools did Charlene Cope attend?
Charlene Cope attended London Metropolitan University.
Who are Charlene Cope's colleagues?
Charlene Cope's colleagues are Kate Coles, Sheikh Islam, Taiwo Johnson (Ctfl), Béibhinn O’donnell-Ruhan, Niveen Haydar, Gina Igbokwuwe, Karen Creeber.
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