Charlene Da Silva Email & Phone Number

Cape Town, Wc, Za

Cape Town

City Of Cape Town, Western Cape, South Africa

- Coordinated executive calendars- Handled all travel arrangements for the entire company- Managed expense reports and compiled meeting minutes- Arranged executive meetings, online events, and team social gatherings- Oversaw project management and served as a key point of contact- Generated purchase orders and maintained ISO compliance policies- Developed and delivered presentations as needed- Created full business organisation charts

Cape Town Area, South Africa

- Managed Digi Outsources travel, arranging everything - Used Amadeus and worked with agents for bookings - Collaborated with providers for best deals - Organised travel for staff, meeting deadlines - Resolved conflicts and negotiated supplier agreements - Introduced internal travel system and online booking tools for Massage and Beautician Bookings - Handled financial reconciliation and purchase orders - Saved money through reduced fees and earned commissions

Johannesburg

- Planned and coordinated travel itineraries including flights, accommodation, and transport - Managed a team of 4 travel consultants - Negotiated contracts with travel suppliers for best rates - Provided exceptional customer service and resolved issues - Ensured compliance with travel regulations and policies - Used booking systems to manage reservations - Monitored travel trends for up-to-date advice - Maintained accurate records and handled financial transactions - Built and maintained relationships with clients and suppliers

Johannesburg

- Managed flights, visas, accommodation, and travel insurance arrangements for travel itineraries - Specialised in coordinating travel to Lagos and South America - Ensured seamless travel experiences for clients - Handled all aspects of travel logistics, including booking flights and accommodation - Arranged visas and travel insurance - Facilitated smooth and hassle-free journeys for clients

Johannesburg

- Managed corporate travel bookings including for the Governor of the Reserve Bank of Zimbabwe - Coordinated both company and private travel - Thrived in high-pressure environments with frequent changes and last-minute reservations - Worked long hours, including after hours, weekends, and holidays - Provided 24/7 availability for client needs - Operated as the sole consultant most of the time - Handled walk-ins and leisure travel inquiries - Managed corporate and leisure bookings simultaneously

Johannesburg

- Managed all travel operations at Wynberg Executive Travel - Handled flights, accommodations, car hire, visas, and insurance - Assisted with billing and ensured compliance - Provided IT support for smooth office operations

Johannesburg

- Skilled in booking flights, hotels, cars, visas, and insurance at Bangy Travels - Proficient in handling BSP, ADMs, ACMs, and Quicktrav invoicing - Helped organise conferences for Lafarge Cement SA, managing travel for 200 delegates over two years - Experienced in managing crises and leading office operations effectively

Johannesburg Area, South Africa

- Managed office tasks including phone calls and inquiries - Handled accounts, VAT, taxes, and prepared returns - Used Pastel 4 software for accurate quoting and invoicing - Provided professional customer service by phone, addressing queries and concerns - Conducted client visits to deliver promotional items - Built positive relationships and boosted brand engagement

Johannesburg

- First point of contact on-site, visiting companies to assist with frame selection and lens invoicing - Promoted to dispenser, engaging with clients to meet their needs and preferences - Delivered glasses and ensured client satisfaction - Handled issues and concerns professionally - Demonstrated problem-solving skills and maintained client trust - Strengthened relationships through effective communication and service