• Continued Clinical Data Manager II responsibilities for the Thoracic Team, Adverse Event Team, and the Drug Team.• Assist junior staff with day-to-day issues involving assigned studies, and work to resolve these issues in a timely way.• Participates in all required meetings and conference calls taking on a lead role representing data management.• Maintain ongoing communication regarding project status updates with department Director and Project Coordinator.• Review and provide feedback on assigned protocols, amendments, and related study material.• Lead data management participation on study build activities including form build, validation, edit check specifications, testing, and migrations.• Identify and begin independent tasks/projects with judgment about when to consult Project Coordinator.• Aware of the practices of other registration studies and collaborate with other Clinical Data Manager IIIs and Project Coordinators when appropriate to create and maintain consistent policies.• Consult with statistician regarding planned biyearly statistical analyses outlined within the protocol.• Responsible for special projects as assigned by the Department Senior Director.

• Promoted after less than a year for demonstrating an ability to learn quickly and master complex concepts flawlessly.• Continue Clinical Data Manager I responsibilities for the Thoracic Team while taking on the responsibilities for the Adverse Event Team and the Drug Team simultaneously.• Process incoming information from the National Cancer Institute's (NCI) safety database to determine the reportability of events based on individual study protocol guidelines.• Track review status of events reported in the National Cancer Institute's safety database that has information pending in Rave.• Forward original National Cancer Institute's safety database notification emails with reportability information to the study data management team.• Assist in monthly toxicity monitoring.• Review and verify drug orders are accurately completed for multiple studies and patients. Forward the orders to the drug distributor for shipment to clinical sites in a timely manner.

• Responsible for the quality control of patient data on multiple thoracic oncology clinical trial studies while working with Clinical Research Associates at member institutions, physicians and statisticians throughout the process.• Evaluate and review clinical patient data utilizing the electronic data capture (EDC) system Medidata Rave®.• Assist with the creation, validation, maintenance, and implementation of electronic case report forms (CRFs) and edit checks for assigned studies while assuring Standard Operating Procedures (SOPs) compliance is being met.• Monitor site reported data elements for discrepancies, generate manual queries, and resolve answered queries by referring to a team created, study specific Data Management Plan (DMP) to ensure delivery of highest quality of data.• Perform serious adverse event reconciliation between Rave® and the National Cancer Institute's safety database.• Review treatment information, evaluate response to treatment, and ensure follow-up and survival data are accurately coded and updated in the database in a timely way using Microsoft Excel and Business Objects (BO4) reports.• Work with the Study Chair to perform final case review. Review and provide input for protocols in development.• Assist the study chair and statistician with the preparation of the database for analysis.

• Facilitated client relations for two doctors within the clinic by scheduling patient encounters and procedures to coordinate within and across providers, departments, and institutions as well as being the main contact if issues arose with one of their patients.• Monitored daily schedule, clinician Outlook Calendars, and patient flow to optimize resource utilization and patient experience.• Collaborated and communicated with referring providers and practices to facilitate management of complex patient issues.• Provided positive and effective customer service that supports departmental and hospital operations.• Answered, screened, and routed telephone calls while recording and forwarding messages, triaging calls for urgent information or services, responding to requests for routine information or assisting within scope of knowledge and authority, and initiating calls for emergency services as required.

• Organized incoming and outgoing mail in a clear and concise manner in nine mailrooms and one central warehouse.• Inserted and cataloged all received packages into an online inventory system and database.• Assisted other mail clerks regarding misdirected mail and rerouted it to the intended destination.• Guided students in sending and receiving packages and letters to on or off-campus addresses.• Provided support and customer service to students and teachers.

• Educated employees on Safety and Training Educational Courses regarding public safety topics.• Examined, evaluated, and revised the Security Identification Display Area (SIDA) badge application form to meet state and federal regulations.• Participated and contributed to a wide range of multi-department meetings and conference calls.• Assisted and created federal security regulations, airport wide policies, and security protocols.• Analyzed and inputted customer satisfaction survey data into an Excel database.• Researched, analyzed, and wrote a national level problem statement for security measures of Mental Health Awareness.• Conducted meeting preparation for a national level conference call with Aviation Security as well as edited the sub-committee documentation to reflect committee dialogue and reconciled the data post-call.

• Obtained, analyzed, and input sensitive client information into customer database.• Actively monitored security and integrity of the website by tracking login locations through VPN addresses.• Acted as frontline for any fraudulent activity and user compliance issues, and immediately reported any violations or suspicious activity to upper management.• Ensured all activity was in compliance with international, foreign, and domestic business laws and regulation.