Charlene Everitt Email and Phone Number

Executive Assistant to Chief Technical Systems Officer at Pegasystems

- Implemented a time management solution for EVP to ensure 100 % of quarterly goals are met based on Liberty Mutual Board’s recommendations and efficiency of office communication increases based on those initiatives - Prepare and execute annual offsite meeting while maintaining the commitment to reduce cost by $200K off previous year’s budget - Execute device replacement pilot program for executives and managers to improve workflow efficiency - Create and manage organization’s SharePoint site to enhance internal communications; review and approve all permission requests to maintain highly confidential information- Successfully recruited, oriented and trained three Executive Assistants for department; as senior EA, provide assistance and guidance in their development - Completed 200 + employee headquarters relocation expansion under time and on budget - Developed and managed organization’s Real Estate Forecast Plan; budget focused program that discussed and resolved critical planning issues; to reduce cost and stay under budget on annual basis- Managed and maintained 3 executives calendars, travel arrangements, monthly expenses and direct reports- Coordinated meeting preparation and provided on-site support for annual team events, quarterly department meetings, new hire training, and internal relocations - Directed the Student Development Program interview coordination, equipment and access allocation and expense reimbursements - Implemented all supply and equipment purchases as required and expensed equally between departments

- Manage payroll approval for department using ANSOS software- Create and maintain nurse work schedule for department- Successfully admit, transfer, and discharge patients using Epic Production software- Assist in training of new administrative employees on the unit - Maintain patient medical records using Microsoft Access- Communicate with department team to develop efficient processes and ideas- Support nursing and physician teams to deliver family centered care

- Managed the development of a new contract database- Assisted with the improvement of the company's proposal request application- Executed the development of an internal website for contract management- Maintained high-level client contact and confidential information- Covered all Administrative duties including calendar management and travel coordination