All areas of marketing including creating social media content, design of marketing materials, event planning & management, B2B, GDPR, research, website development, KPI and data analysis.

Social media and PR for Britain’s Got Talent Finalist 2013, Ventriloquist Steve Hewlett.Liaising with enquiries via email, website & social media.Creating social media content, designing event posters, gaining sponsorships, publishing and promoting tour dvd.Updating WordPress website.

Administrator for a children's nursery dealing with enquiries, invoicing, profitability, income and expenditure, newsletters, using company database for registrations & rotas.

Caring for the elderly, working hours to suit my young family life at home.

Promoting my own branch, recruiting team members, rotas, HR, KPI's, dispensing spectacles, contact lens tuition, liaising with suppliers, manage customers expectations.

Supporting the manager in a new flagship branch when Festival Place opened.Working closely with a brand new team, training and encouraging them on their optical journey. Promoting the company in the shopping centre, talking to potential customers, promotional events. All aspects of optical management, KPI tracking, customer journey from assisting with choosing of spectacles, placing orders and customer collection.

My job role entailed all aspects of management. Staff management, HR, rotas, payroll, customer service including full customer journey, dispensing of spectacles and contact lenses, fittings, liaising with suppliers and ordering stock.