Charlene Mendes Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Worked on a regulatory change project with enterprise-wide impacts

Auckland, New Zealand

Worked on a regulatory change project in the banking industry

Rosebank, Johannesburg

Started the PMO in the business area, built the project management framework and processes for the department while overseeing programmes and sometimes still managing projects to successful implementation due to resource constraints in the department. Left the business to emigrate to New Zealand in December 2019.

CII

Received the opportunity to operate as an enterprise-wide business analyst while working on projects to deliver business benefit for departments across FNB

Johannesburg Area, South Africa

Successfully managed projects from Business Case to Implementation whilst building new and maintaining existing stakeholder relationships. Assisted in developing the BA processes and templates for the business as well as the Project Management processes as it was a dual role if BA and PM.

Managed 8 manager diaries, handled office stationery, onboarding of all new staff, meeting management, started a weekly personal growth newsletter for the business unit and moved into a junior Business Analyst role.

South Africa

Various positions within the branch network including sales and service consultant, coordinator and personal relationship manager

Diploma, Business Analysis, Top Of Class

After completing my certificate in Business Analysis I continued to complete the Diploma and finished both top of my class

Bachelor Of Commerce Honours, Industrial And Organisational Psychology

I completed my Honours part-time whilst working full-time

Bachelor Of Commerce, Industrial Psychology

I completed this BCom full-time