Managed nationally distributed team of eleven trainers and implementation specialists.Led cross functional teams for the implementation of NextGen's Electronic Practice Management (EPM) in 38 practices and customized NextGen Electronic Health Record (EHR) in 18 practices.Responsible for the successful system training and integration of eight acquired and two start-up multi-physician practices.Responsible for project tracking and reporting, issue resolution, and project budgets.Coordinated the development and distribution of training materials.Orchestrated monthly National EPM User Group meetings.

Worked with executive sponsor to define project scope and budgets.Tracked and reported status for project timelines, and budgets, completed issue resolution and change management of corporate based systems initiatives.Facilitated multi-departmental status and planning meetings. Managed all project communications and end user expectations.Managed successful migration of hospital online billing and registration system upgrade to .NET framework.Led the cross functional interface team for NextGen delivering interfaces for all financial systems.Managed the replacement of the custom Clinical Trials Tracking and Reporting application upgrade to .NET framework.Managed security upgrades for Courion solution.Provided project management services for O/S and Citrix upgrades and releases.Provided management support for online open enrollment and disaster recovery programs.Led design phase of Contract Pricing system.

Managed team of 5 Quality Assurance Analysts.Implemented Standard Development Life Cycle.Responsible for manual and automated system testing for all corporate applications.Managed system testing and volume testing cycles and coordinated implementation of new releases.Responsible for managing Level II system support and issue escalation.

Owned and operated a promotional apparel company manufacturing custom items for better hotels and resorts with customers such as The Breakers, Waldorf Astoria, Kiawah Island Resort, Margaritaville and El Coronado. Increased sales 1000% percent by expanding customer base to over 400 retail clients and broadening product offering to over 500 SKU's.Developed and executed comprehensive marketing, sales and exhibition strategies to drive growth and brand recognition.Implemented a Just-In-Time supply chain model to support product delivery.

Managed the 20 member corporate systems team of Project Managers/Leads and Developers.Responsible for the direction of all corporate systems including: Financials (Accounts Payable, Accounts Receivable, General Ledger), Payroll, Human Resources, Benefits, EDI, Contracts, Purchasing.Managed the delivery off all application releases including application changes, reporting modifications and system upgrades.Managed successful replacement of benefits provider and implementation of online open enrollment for health insurance benefits. Provided executive leadership for a comprehensive PeopleSoft (now Oracle) ERP Implementation including: - Vendor Selection - Scope Definition - Project Tracking and Reporting - Issue Tracking and Resolution - Change Management - Implementation Planning and Execution Provided Executive Steering Committee updates on a monthly basis.

Responsible for providing management direction for all Financial (Accounts Payable, Accounts Receivable, General Ledger) , Payroll, Inventory Management (Inventory, Planning, Purchasing, Delivery) and Marketing applications for a 100 location equipment rental, retail and service company.Delivered the replacement of a custom procurement system to the Lawson Procurement solution.Implemented Standard Development Life Cycle process and development standards.Responsible for the management and delivery of all application releases including application changes, reporting and system upgrades.Delivered the successful integration of 35 unit rental company acquisition.

Managed the 25 member team of Project Managers, Developers and Business Analyst staff.Responsible for providing management direction for all store applications and infrastructure including: Point of Sale, Electronic Catalog, Perpetual Inventory Replenishment, Service Work Order, Product Ordering (including Special Orders and Outside Purchases), Uniform Ordering, Credit Verification, Time and Attendance and label printing for a $1 billion 650 automotive parts and service store chain.Completed vendor negotiations for one million dollar purchase and installation of radio frequency hand held infrastructure. Introduced process improvements and application changes resulting in a 28% reduction in Help Desk calls.Implemented Standard Development Life Cycle process and application release methodology.Responsible for the management and delivery of all application releases including application changes, reporting and system upgrades.

Managed the 22 member team of Project Managers, Developers and Technical Services staff. Responsible for implementing strategic initiatives for all in-store applications and infrastructure including: Point of Sale, Sales Data Collection, Pharmacy, Direct Store Delivery, Ordering, Labor Scheduling, Shelf Price Audit Time and Attendance and label printing for $7 billion hypermarket with 265 full format locations.Led integration team planning and integrating all acquisition purchases including a 42 location jewelry store chain and a 25 location food and drug store chain.Managed $19 million dollar point of sale project in acquired food and drug store chain.Responsible for the management and delivery of all application releases including application changes, reporting and system upgrades.Member of the following vendor Advisory Board: IBM Point of Sale, Symbol Technologies, Electronic Label Technologies.Speaker at FMI CIO Conference, IBM Point of Sale Users Group, Symbol Technologies Users Group.