Charlene Nix

Charlene Nix Email and Phone Number

Charlene Nix's Location
Splendora, Texas, United States, United States
About Charlene Nix

Charlene Nix is a Retired at Willis Towers Watson. She possess expertise in itil, change management, service desk, vendor management, it management and 17 more skills.

Charlene Nix's Current Company Details
Willis Towers Watson

Willis Towers Watson

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Retired
Charlene Nix Work Experience Details
  • Retired
    Retired
    Retired Jan 2019 - Present
  • Willis Towers Watson
    Incident And Service Request Process Owner, Service Governance Team
    Willis Towers Watson Jun 2016 - Present
    Houston, Texas Area
  • Towers Watson
    Service Desk Advisor, Na
    Towers Watson Oct 1998 - Present
    Houston, Tx
    At Towers Watson (formerly Watson Wyatt), I am on the Service Delivery Management Team, managing severity tickets to ensure that services are restored to the business as quickly as possible. I am an integral member of the global Change Management team, work with our service provider daily to improve customer service, and have a variety of other duties including managing the change management portion of professional excellence audits.
  • Watson Wyatt Worldwide
    Service Desk Manager, Na
    Watson Wyatt Worldwide 1998 - Present
  • Willis Towers Watson
    Service Management
    Willis Towers Watson 1998 - 2016
  • Watson Wyatt Worldwide
    Service Desk Manager, Na
    Watson Wyatt Worldwide Oct 1998 - Oct 2012
  • Towers Watson
    Sd Manager, Na
    Towers Watson 1998 - 2010
    I am a member of the service manage team responsible for managing the relationship with the Service Desk (outsourced) and all TW service providers for incidents, problems and change,
  • University Of Texas Health Science Center
    It Network Analyst
    University Of Texas Health Science Center 1990 - 1997

Charlene Nix Skills

Itil Change Management Service Desk Vendor Management It Management Outsourcing Service Delivery Process Improvement Disaster Recovery Management It Strategy Business Analysis It Service Management Business Process Improvement Project Management Active Directory Networking It Operations Performance Management Help Desk Support Stakeholder Management Technical Support

Charlene Nix Education Details

Frequently Asked Questions about Charlene Nix

What company does Charlene Nix work for?

Charlene Nix works for Willis Towers Watson

What is Charlene Nix's role at the current company?

Charlene Nix's current role is Retired.

What is Charlene Nix's email address?

Charlene Nix's email address is ch****@****att.com

What is Charlene Nix's direct phone number?

Charlene Nix's direct phone number is +121453*****

What schools did Charlene Nix attend?

Charlene Nix attended University Of Houston.

What skills is Charlene Nix known for?

Charlene Nix has skills like Itil, Change Management, Service Desk, Vendor Management, It Management, Outsourcing, Service Delivery, Process Improvement, Disaster Recovery, Management, It Strategy, Business Analysis.

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