• Managed office budget to handle inventory, postage and vendor services.• Used judgment and initiative in handling confidential matters and requests.• Administered payroll and maintained proper documentation of employee personnel.• Monitored payments due from clients and promptly contacted clients with past due payments.• Reviewed files and records to obtain information and respond to requests.• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.• Coordinated, managed, and scheduled all office functions and activities for employees.• Analyzed business performance data and forecasted business results for upper management.• Handled scheduling and managed timely and effective allocation of resources and calendars.• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.• Created and managed budgets for travel, training and teambuilding activities.• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.• Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.• Reconciled company credit cards, expense accounts and other expenses and financial records.

• Serve as main contact for building maintenance access and fire safety.• Managed office scheduling and kept accurate notes on deadlines, motions and other dates.• Organized client calendars, maintain office and office filing systems, prepared mailings, and handled high call volumes.• Filed pleadings and paperwork with court clerk to meet strict deadlines.• Entered client data into Q-Law to manage records and customer relationships• Trained staff on office procedures and case-specific duties.• Prepared clients for appointments, depositions and testimony.• Entered data into and managed litigation databases and Excel spreadsheets.• Organized exhibits for trial by preparing materials and supporting documentation.• Coordinated subpoena services and other support activities for legal office.• Drafted motions, briefs and other legal documents.• Greeted guests and members upon arrival to create positive first impressions.• Maintained business office inventory and equipment by checking stock for needed supplies.• Coordinated pick-up and delivery of express mail services.• Created, organized and maintained employee personnel files to keep sensitive data secure.• Posted job announcements and pre-screened applicants to candidates for available positions.

• Provided internal and external training on client's policies, company procedures, job duties, and performance expectations.• Investigated and resolved property complaints and violations to foster pleasant living environment for residents.• Responded to agent maintenance requests according to agreed conditions for building functionality.• Oversaw and monitored preventative maintenance and energy management inspections to identify deficiencies and schedule repairs.• Solicited and analyzed bids for repairs, renovation and general maintenance.• Coordinated with maintenance and contractors to promote timely turnovers after move-outs.• Resolved client issues by delivering excellent customer service and maintaining positive attitude.• Documented inspection results by completing reports and logs and summarizing and entering data into quality database.• Negotiated pricing and delivery schedules with vendors, drawing on thorough knowledge of housing industry code and building practices.• Maintained daily communication with subcontractors and inspectors to drive forward progress of project.• Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.• Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.• Participated in local job fairs and recruitment events for prospective hiring.• Advertised and promoted open positions using social media and digital marketing procedures.