Space planning and design with a hybrid culture focus.

At Tangram I was the main point of contact for the UCLA Campus and Medical Center for transactional and mid-size project business. In addition to prior account management experience, I was able to serve UCLA with my years of design/specification experience, taking on my own space planning/visuals whenever possible. As well as being proficient in AutoCAD I have become well versed in CET.

At Complete Office I was responsible for project coordination including: space planning, furniture specifying/drawing sets, furniture purchasing, expediting, all install quotes and install scheduling, and project management for the San Diego area and Los Angeles/Orange County/Inland Empire sales offices.

After 2 years working for the commercial furniture dealership and moving & installation company CPM One Source, Inc. I was promoted to lead designer and showroom manager. I project managed the company's largest account, UCLA, handling anywhere from 20-50 projects ranging in size at any given time. During my last month I had been handling 57 quoted projects. My duties included space planning, furniture specification, interior design, quoting, purchasing, and visiting the clients to assess their needs. My projects allowed me to gain valuable experience in project management, seeing a job through from start to finish. I have also worked with architects, designers, and contractors, sometimes leading construction meetings. For 2 years I scheduled all of the installation work on the furniture side, and feel very comfortable organizing crews. The software I was required to learn I was able to pick up very quickly. CPM One Source, Inc. was an extremely fast paced environment, but attention to detail is my specialty and I was able to meet my deadlines while taking care of my clients. In my close to 4 years experience I have also learned quite a bit about the manufacturing side of the industry, and am confident my experience and work ethic will help me work with related creative industries.

When I started at PSI, I was hired as a Customer Service Representative, and was promoted to Supervisor within 6 months. My duties included handling escalated calls with the goal to satisfy the customer, and assisting other CSR's with their questions about the state licensing exams that the company administered , as well as other program requirements. I was able to quickly learn specialized software the company used to assist their customers. And learned quite a bit about the state programs the company offered, to effectively relay information and answer customer questions confidently and in a timely manner.