Charlene Audette Email & Phone Number

Largo, Florida, United States

Indian Rocks Beach, FL

• Responsible for day-to-day rental activities to successfully elevate business and maintain productivity for 240+ Gulf Coast vacation rental units. Personal monthly sales to date exceed $40,000. Well versed in sales.
• Provide quality and efficient customer service to guests, owners and outside vendors
• Responsible for managing and coaching Reservations staff
• Manage Reservation Department and Owner Advocate in the absence of the rental manager
• Respond to communications from owners, guests, travel agents, and referral networks regarding reservations arriving by mail, Email, telephone, fax and the central reservation system and assist with reservation.
• Explain company products, services and other information about the company as requested

Clearwater, Florida

• Apartment leasing, current resident retention/satisfaction and community marketing. Maintaining above 40% closing ration.
• Prepare and maintain the property for business
• Greet prospective residents
• Weekly market surveys
• Show models, amenities, and features, and communicate the benefits of residency
• Responsible for the establishment and sustainment of effective relations with ongoing residents

Responsible for managing the Family Self Sufficiency Program (FSS) and other family related programs administered by New Hampshire Housing, marketing and recruiting clients, served as liaison to case managers, community and state agencies and other service providers to coordinate services and housing needed for heads of household and disabled adult.

Responsible for managing the Statewide Family Self Sufficiency Program (FSS) and other family related programs administered by New Hampshire Housing,Provide program training and support for FSS Program CoachesResponsible for initial assessment of Housing Choice Voucher clients for eligibility Coach families, older adults and adults with physical and.

Implemented the Family Self-Sufficiency and Homeless programs for leased housingResponsible for the supervision and performance of case management service delivery contracts and programsResponsible for program outreach, determined client eligibility Assisted in recertification and preparation of HUD 50058 formsDetermined eligibility of, and approved.

Supervised site staff - LNA and kitchen Responsible for kitchen inventory and content and kitchen and meal service coverage when neededProvided Case Management for older adults and adults with physical, developmental and psychiatric disabilities.Responsible for monthly CSP participant billing and coordinating reportsProvided reassessment reports for the.

Developed and implemented social, recreational, and educational programs and field trips for older adults and persons with physical, developmental and psychiatric disabilitiesPlanned and coordinated all Authority-wide special events and seasonal gatherings for residentsCoordinated and assisted with Executive Director Resident Functions and other assigned.

Provided intake, assessment, peer mediation, counseling, outreach services and educational planningCoordinated social work groups focusing on lifeskills and personal issues relevant to adolescentsWorked with families, school staff, and area agencies to advocate on behalf of studentsMonitored student attendance and follow-up upon positive termination