Charlene Caro Email & Phone Number

Philadelphia, Pennsylvania, United States

Los Alamos, California, United States

• Successfully managed various tasks. These tasks included answering customer calls, managing theCRM and calendar, scheduling jobs, responding to emails, collecting customer and contractor reviews, and acting as a.
• Collaborated with team members and managers on job updates and changes is expected.
• Ensuring that the workers meet customer standards for quality.
• A proficient Gig dispatcher, I have consistently achieved a 100% Cost Efficiency of Full Service, 84.2% Cost Efficiency of Labor Only, and 85.6% Cost Efficiency Combined. These results place me among the top performers.

Red Bank, New Jersey, United States

• Excellent organizational skills ad have knowledge of computer operating systems and MS Office software.
• Collaborated with IT department to customize the CRM platform, streamlining sales processes and reducing manual data entry by 40%.
• Facilitated effective communication among team members by implementing weekly check-ins, resulting in a decrease in miscommunication errors.
• Created monthly progress reports summarizing team achievements and goals, which were a big help to see what we need to improve.
• Basic knowledge of financial and accounting.
• Gathering and processing research data.

Philippines

• Financial Claims Processing Services (Pre-Audit Section) - Receives, records, indexes amd pre-audits all Disbursements Vouchers and Payrolls to ensure that all cash outlays are made in accordance with laws, rules and.
• Coordinate with the Accountant, assisting with paper documentations, encoding data, audit trust fund and payroll.
• Receive, open, sorted and distributed incoming emails, documents and correspondence to appropriate personnel.
• Greeted visitors and determined to whom and when they could speak with specific individual.

Davao, Davao Region, Philippines

• Explaining policy implementation to fellow team members and new hires.
• Collaborating with company leaders regarding project objectives, processes, policies, procedures, and rules.
• Getting management approval or approving alterations in rules, procedures, and policies.
• Assists with taking agents’ calls if they can’t handle the workload.
• Taking escalation calls.
• Informing customers about the company's travel promotion objectives and projected deliverables.

Davao, Davao Region, Philippines

Davao Del Sur, Philippines

• I manage to balance my college studies and working part-time as a cashier at a local store.
• Manage customer transactions using cash registers, collect payments, issue receipts, and, if necessary, issue refunds.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.

Bachelor Of Science - Bs, Nursing Practice

• Currently working on getting my second degree. • It revolves around four main components; health promotion, disease prevention, risk.

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General, Graduate With Diploma

Activities and Societies: • Junior Executives in Business Administration Officer - Secretary (S.Y. 2018-2019) • College of Accountancy and.