Charlene Ducote' Email & Phone Number

Lafayette, Louisiana Metropolitan Area

Office Administrative Assistant

Remote-Lafayette

Human Resources Work with all new hires on completing Application and New Hire Packets Email information for Back ground Checks Send for Drug Screening Create Folders- Employee Info, Medical, Drug File all initial paper work in folders Make copies of Social Security Cards, Driver’s License, Safety training cards Set up New employees in Peachtree Set up training for New Hires Review training matrix when sent from Safety Company and schedule training Set up Employee w/Unum, Guardian Insurance on line when eligible After 90 days of an employee’s eligibility for Insurance benefits inform Insurance Rep office to begin enrollment process Termination document on line with LA Works Terminate Employees Unum, Guardian, Dental Insurance on line when Terminated Register Employee with Cobra online when Terminated Fax Blue Cross terminated Insurance paperwork to Insurance Rep office Direct employees on HR questions or send to appropriate personnel Training in progress on 401k retirement plan duties Compile insurance packets Track all personnel vacation, absents and Dr. Appointments Track accrual vacation time on spreadsheet Create memos when employees need to be informed of any company updates Send employees for Random drug screening through the DISA program when selected Update policy manual when needed Complete Unemployment forms for the State when requested Assist with reference calls on previous employees Order and Post LA Compliance posters Upkeep on employee misc paperwork filing Set reminders for request to employees expired documents to be updated for I-9 forms (driver’s license, Passports, etc..) Update – Yearly W-4 Employee Forms Update- Employee addresses changes, phone numbers in Peachtree Inactivate employees in Peachtree when no longer employed

Purchase workwear for the oil industry

• Provided strategic planning and leadership in the creation and development of retail fine jewelry store.• Managed all aspects of operations, purchasing, process maximization and manpower utilization.• Led development of standard operating procedures, and initiated and implemented programs for customer service, scheduling, and employee hiring, training and development.• Retained and maintained all necessary licensing for business, completed technical proposals and report preparation/presentations, performed in-house training of entry-level personnel and record-keeping for staff, and monitored company expenses/income. • Proactively generated ideas to develop business opportunities and maximize sales.. • Focused on sales and profitability; established and maintained customer focus standards, set work pace and delivered on store goals.

PROFILEDedicated and results-oriented professional with over 14 year’s progressive experience leading sales, procurement, customer service and order processing functions. Able to work comfortably as a team player and thrive in fast-paced, multi-site environments. Combines strong multi-tasking and communication skills with a problem-solving approach to successfully resolve staff and client concerns and challenges. A team player with attentive listening skills, viewed as a cooperative colleague that is willing to help others. Exceptional overall business perspective and solid management skills, capable of directing multiple priorities and generating innovative strategies to meet and exceed performance objectives. Core strengths include: • Customer Service Excellence • Logistics Coordination • Inventory Control • Team Building/Leadership • Customer and Vendor Management • Sales /Sales Support