Charlene Green Email & Phone Number

Cincinnati Metropolitan Area

• Responsible for managing and developing dealer relationships in person and by telephone that generate contracts according to Exeter’s established credit risk and profitability models in the Cincinnati market.• Execute a business strategy to drive application and loan volume growth. • Identify opportunities for product improvement and new product opportunities. • Collaborate with originations and dealer services to problem solve market challenges.

Centerville, Ohio, United States

• Assisted customers in selecting a vehicle by asking questions and listening carefully to their needs • Explained all of the features of the vehicle to the customers at the time of sale and provided follow up to the customer• Educated myself on the selling edge technology from BMW continuously• Recorded all information in Reynolds & Reynolds Contact Management CRM

Denver Metropolitan Area

The Life Center meets immediate needs and provides opportunities for development to transform its local community. • Collaborate with a team of 86 volunteers to stock and clean the food bank.• Provide a supportive environment to clients by actively listening to their current challenges and giving encouragement.• Offer suggestions on nutrition, food preparation, and how to maximize food resources.

Greater Denver Area

• Responsible for establishing developing and servicing market territory with startup company • Signed and trained 36 new dealer’s partners in territory within eight months• Managed product installation, inventory selection and pricing with dealers• Increased market inventory by 120% within 12 months • Collaborated cross-functionally to create Fairs Indirect Lending Channel• Leader in Rocky Mountain Region with credit submissions• Delivered reporting and analytics regarding inventory and sales to dealers• Manage feedback from internal and external resources to improve products and services• Tracked all activities in Salesforce

Colorado, Arizona, Utah, Wyoming, New Mexico

Route One unifies Sales and Finance channels for automotive dealerships by combining both processes into a seamless, technology-driven experience for buyers while increasing efficiency for the dealers. As the BDM, entirely owned every dealer account relationship from initial contact through ongoing account management.• Built solid relationships with Dealer Principals, Sales Managers, Internet/BDC, and F& I managers.• Performed ongoing customer service and support to address challenges and increase brand loyalty.• Managed the onboarding and increasing product adoption for each dealership and their teams.• Led engaging presentations to educate clients on subscription-based products such as compliance and book out tools, menu, and digital online credit applications, F & I reporting tools• Accurately entered all account information into the company’s CRM for reporting, sales pipeline management, and sales forecasting for management.KEY ACHIEVEMENTS:★ Achieved 100% application volume YoY★ Increased revenue with eContracting growth by 40% YoY

Colorado Springs,Colorado

Ricoh USA offers workplace solutions and digital transformation services. As the Account Executive, called upon B2B customers to prospect leads, build relationships, conduct detailed presentations, and close new opportunities within the territory.• Developed prospects through the sales cycle, including lead generation, product demonstrations, positioning solution strategies, contract negotiations, and closing deals • Maintained sales process reports for the management team for forecasting and pipeline management.• Prepared customized sales proposals and price quotes.

Reynolds & Reynolds is the industry leader in automotive technology and digitization. As the Solutions Consultant, led a highly consultative sales process and ongoing account management with dealerships to grow the territory and maintain a loyal client base.• Oversaw dealer transactions, account retention, and product adoption.• As a recognized sales leader, selected to train and mentor numerous account managers.• Developed written proposals, utilized value-selling tools, and managed contract negotiations.• Conducted detailed analysis of the territory to identify and prospect dealerships.• Helped Dealer Principals and Controllers develop strategies to improve their operations by implementing Reynolds & Reynolds tools and services.• Maintained comprehensive and accurate records in CRM.KEY ACHIEVEMENTS:★ Consistently met and exceeded annual sales goals by over 100% for six consecutive years. ★ Recognized as the Nationwide Leader for the highest percentage of dollars per account★ Achieved President’s Club six times, a recognition reserved for the top 10% account executives in the Division★ Recipient of R. H. Grant Award, an annual distinction given to the only one out of 800+ international sales representatives.