Charlene T. Email & Phone Number

Mansfield, Tx, Us

30115

Jacksonville, Florida Area

- Reported directly to President and supported other top executives- Served as an effective gatekeeper; prepared well-researched and accurate documents- Managed busy calendars and efficiently handled daily office tasks- Conducted phone interviews to select qualified candidates- Interviewed candidates for open positions- Performed job task analysis to develop and refine job descriptions - Developed copy and design for company collateral, including brochures… Show more - Reported directly to President and supported other top executives- Served as an effective gatekeeper; prepared well-researched and accurate documents- Managed busy calendars and efficiently handled daily office tasks- Conducted phone interviews to select qualified candidates- Interviewed candidates for open positions- Performed job task analysis to develop and refine job descriptions - Developed copy and design for company collateral, including brochures, presentations, and sales kits- Supported the marketing department with copywriting and editing, web content development, and ordering promotional items- Effectively managed outside vendors to ensure all project and materials were high quality, on time, and within budget- Developed reports to track business trends and variances in agency revenue and policy count; prepared results for executive management team- Gathered and prepared data and statistics for meetings and presentations as needed for executive team- Monitored insurance legislation, summarized the potential impact to company operations, and communicated findings to the President- Planned and coordinated corporate meetings; negotiated pricing for venues and services utilized- Entrusted with access to CEO email to handle confidential documents and other high-level information Show less

Birmingham, Alabama Area

- Oversaw implementation of new expense-reporting software and trained 45 employees - Managed transition to new enterprise accounting system- Served as liaison for Enterprise Solutions package for vendor management and accounting protocols- Managed assignment and progress of department administrative team projects- Prepared detailed reports for management on new system adoption and utilization- Tracked departmental budgets for accuracy and audited expenses- Responsible… Show more - Oversaw implementation of new expense-reporting software and trained 45 employees - Managed transition to new enterprise accounting system- Served as liaison for Enterprise Solutions package for vendor management and accounting protocols- Managed assignment and progress of department administrative team projects- Prepared detailed reports for management on new system adoption and utilization- Tracked departmental budgets for accuracy and audited expenses- Responsible for timely payment of $50 million in annual expenses; processed invoices and purchase order requests for vendor payments and resolved discrepancies- Organized and managed confidential employee records, business and proprietary documentation- Reconciled $500K annual travel budget and prepared monthly reports for management distribution- Managed and tracked research projects for 45 engineers- Maintained strong working relationships with all departments in order to resolve issues and achieve goals and objectives Show less

New Jersey

- Reported directly to Vice President of Marketing- Managed marketing and advertising department budget- Planned and coordinated agent training conventions, workshops, and tradeshows- Conducted research and analyzed data to support corporate marketing strategy- Coordinated travel, meetings, and projects for Regional Sales Directors, Operations Manager, and executive staff- Managed new agency contracting process including confidential background checks for prospect… Show more - Reported directly to Vice President of Marketing- Managed marketing and advertising department budget- Planned and coordinated agent training conventions, workshops, and tradeshows- Conducted research and analyzed data to support corporate marketing strategy- Coordinated travel, meetings, and projects for Regional Sales Directors, Operations Manager, and executive staff- Managed new agency contracting process including confidential background checks for prospect agents- Maintained confidential corporate records and managed release of time sensitive information- Supervised workload and projects for team of agency contract specialists- Assisted in evaluation of potential new hires- Built and maintained relationships with agents- Created sales reports and updated daily dashboard Show less

Knoxville, Tennessee Area

- Reported to Vice President and supported upper level management- Managed budget and reconciled monthly expense reports - Organized various meetings for board members, client visits, and departmental meetings- Coordinated team building exercises, events, and special projects- Conducted employee training on various software programs and departmental processes- Delegated projects, provided training, and maintained staffing levels of the administrative team- Handled… Show more - Reported to Vice President and supported upper level management- Managed budget and reconciled monthly expense reports - Organized various meetings for board members, client visits, and departmental meetings- Coordinated team building exercises, events, and special projects- Conducted employee training on various software programs and departmental processes- Delegated projects, provided training, and maintained staffing levels of the administrative team- Handled confidential information- Managed staff and day-to-day operations of internet billing department Show less

Bachelor Of Science (Bs), Organizational Management

Studied the intricacies of organization structure to enhance my understanding of how to best allocate task and ensure the correct.

Associate Of Science (A.S.), Office Systems Technology

Studied all Microsoft Office Suite software and obtained certifications in each program.