Charlene Zak-Knepper Email & Phone Number

Houston, TX, US

Houston, Texas Area

Ms. Charlene Zak-Knepper is the Vice President of Corporate Operations for JWTC, she brings over 25 years of professional experience in corporate operations management, accounting, project management, marketing, technology, and compliance. Ms. Zak-Knepper’s Construction and Corporate Operations experience enables her to meet the needs of Leadership and.

Houston, Texas Area

Houston, Texas Area

• Refined office and HR policies and practices, which helped create a cultural transformation through effective change management. Implemented key actions to help reduce turnover, increase employee satisfaction, and.
• Managed daily operations, administration, office management, human resources management, employee relations, and facilities management for the corporate office a hospitality organization
• Human resources management, full cycle recruiting, payroll, employee performance improvement, disciplinary actions, terminations, conflict resolution, record retention, and conducted investigations
• Benefits Administration, including plan research and selection
• Implemented onboarding program and conducted onboarding for new hires
• Restructured corporate office and accounting team to better facilitate the company’s growth, implemented protocols to improve and streamline work processes; managed employee workflow

Houston, Texas Area

• Managed various aspects of the acquisition of another law firm, while facilitating a 50% increase in employee count. Successfully merged 401(k) plans and other benefits programs. Refined HR policies and procedures to.
• Handled all HR issues, employee performance management and improvement, appraisals, compensation management, disciplinary actions, terminations, conflict resolution, and record retention
• Analyzed, selected, and maintained insurance and benefits policies, administered all benefits policies and 401(k) plan to employees, managed payroll transactions, HRIS Systems, and daily HR activities
• Full cycle recruiting of attorneys and staff
• Created and implemented onboarding and training for new hires and technology applications
• Developed and maintained employee manual and various company policies and procedures

Houston, Texas Area

• Created and implemented protocol and organized work flow for new regional office in Houston, TX. Effectively managed all aspects of regional office and project coordination. Established and maintained relationships.
• Managed office, facilities, office services, HR, and operations management
• Handled project coordination, contract administration with subcontractors, and accounting functions
• Negotiated vendor contracts, maintained office equipment, liaised with property management
• Assisted owner, project managers, estimators, and marketing director with various marketing initiatives
• Prepared presentations, managed project files and record retention

Houston, Texas Area

• Operated effectively in multiple roles, handling all aspects of the business from bidding to project close-out. Created and implemented policies and procedures to streamline and improve efficiency. Saved company over.
• Managed office, human resources functions, daily office operations, office services, and accounting
• Full cycle AR, AP, deposits, collections, bank reconciliation, and intercompany accounting
• Prepared and maintained project budgets, audited projects, prepared project AIA billings
• Handled various aspects of corporate risk management, insurance, and bonding
• Assisted with bid coordination, project coordination, and contract negotiation/procurement

Bachelor’S Degree, Business Management; Minor In Human Resources Management; Certificate In Entrepreneurship, 3.61

Activities and Societies: Beta Gamma Sigma

Accounting And Business Management

Activities and Societies: Delta Sigma Pi

Pre-Veterinary Medicine And Mathematics

Activities and Societies: Phi Eta SigmaNational Honor Society