Account Director, Higher Education
Current
Aug 2024 - Present
AeroLeads people directory · profile
Charles Ackerman Email & Phone Number
Account Director, Higher Education at Cloud for Good
at
Cloud for Good
1 work email found
@erau.edu
4 phones found area 201 and 386
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Account Director, Higher Education at Cloud for Good
Location
Deland, Florida, United States
Who is Charles Ackerman? Overview
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Quick answer
Charles Ackerman is listed as Account Director, Higher Education at Cloud for Good at Cloud for Good, based in Deland, Florida, United States. AeroLeads shows a work email signal at erau.edu, phone signal with area code 201, 386, and a matched LinkedIn profile for Charles Ackerman.
Charles Ackerman previously worked as Account Director, Higher Education at Cloud For Good and Regional Head of Delivery, North America at Vrp Consulting. Charles Ackerman holds Master Of Science (Ms), Computer Information Systems from Boston University.
Company email context
Email format at Cloud for Good
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{first}.{last}@erau.edu
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AeroLeads found 1 current-domain work email signal for Charles Ackerman. Compare company email patterns before reaching out.
Profile bio
About Charles Ackerman
Charles is an Account Director on the higher education team at Cloud for Good, with over a decade of experience in project management and IT leadership, and more than six years focused on Salesforce. He excels in managing complex engagements for globally recognized organizations and delivering strategic solutions aligned with long-term objectives. His background includes university work and classroom experience, providing a unique understanding of higher education's intricacies.Charles specializes in strategic IT planning, digital transformation, and blending predictive and agile project management methodologies. He is skilled in business process analysis and improvement, risk and change management, and data analysis. With a master's degree in computer information systems from Boston University and certifications including PMP, PMI-ACP, CSM, CSPO, Sales Cloud Consultant, and Salesforce Certified Administrator, Charles is committed to driving innovation and success for his clients.
Listed skills include Information Systems Project Management, Business Process Design, Technical Support, Vendor Management, and 19 others.
Current workplace
Charles Ackerman's current company
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9 roles
Charles Ackerman work experience
A career timeline built from the work history available for this profile.
Regional Head Of Delivery, North America
Apr 2023 - Aug 2024
Principal Delivery Manager
Provide a relentless commitment to operational excellence from pre-sales through discovery, design, delivery, and final rollout of client solutions.
Sep 2022 - Apr 2023
Senior Project Manager
Mar 2021 - Sep 2022
Project Manager
Feb 2019 - Mar 2021
It Project Manager
Jun 2015 - Feb 2019
User Support Manager
Responsible for managing 27 geographically distributed and co-located individuals in eight teams providing technical support, Help Desk, and technology distribution logistics to all Volusia County Schools operations, including 70 schools and multiple district support sites. Manage relationships with critical stakeholders such as school-based administration, district administration, and organizational leadership. Manage vendor relationships for outsourced project management and IT acquisitions. Support technical issue escalation and coordinate problem resolution with Systems Engineering, Network Engineering, and Application Development teams. Support critical enterprise projects throughout hardware and software lifecycle from needs analysis through end of life. Utilize industry best practices such as ITIL, Capability Maturity Model, and Project Management Body of Knowledge (PMBOK) to ensure efficient and effective IT operations. Act as lead stakeholder in ITIL-based Help Desk service delivery system to manage process design, delivery, and fulfillment.
Jul 2013 - May 2015
Learning Technologies Specialist
Planned, designed, implemented, and offered training on improved technical management and academic use of over $250,000 Apple iOS devices and coordinated upgrade processes at over 45 schools, expanding technical diagnosis and support capabilities by establishing support agreements utilizing Apple Global Service Exchange. Provide training and implementation strategy for Bring Your Own Technology initiative at 21 schools as well as strategic expansion and improvement analysis. Develop technology plan for Technology Services division in coordination with leadership and stakeholders. Provide training and support for teachers, administrators, and district staff in the use of educational and business technology.
Jul 2012 - Jul 2013
Teacher
Aug 2010 - Jul 2012
3 education records
Charles Ackerman education
Master Of Science (Ms), Computer Information Systems
Boston University
Bachelor Of Arts (Ba), Radio/Tv/Film Production
Rowan University
Bachelor Of Arts (Ba), Writing Arts
Rowan University
FAQ
Frequently asked questions about Charles Ackerman
Quick answers generated from the profile data available on this page.
What company does Charles Ackerman work for?
Charles Ackerman works for Cloud for Good.
What is Charles Ackerman's role at Cloud for Good?
Charles Ackerman is listed as Account Director, Higher Education at Cloud for Good at Cloud for Good.
What is Charles Ackerman's email address?
AeroLeads has found 1 work email signal at @erau.edu for Charles Ackerman at Cloud for Good.
What is Charles Ackerman's phone number?
AeroLeads has found 4 phone signal(s) with area code 201, 386 for Charles Ackerman at Cloud for Good.
Where is Charles Ackerman based?
Charles Ackerman is based in Deland, Florida, United States while working with Cloud for Good.
What companies has Charles Ackerman worked for?
Charles Ackerman has worked for Cloud For Good, Vrp Consulting, Coastal Cloud, Embry-Riddle Aeronautical University, and Volusia County Schools.
How can I contact Charles Ackerman?
You can use AeroLeads to view verified contact signals for Charles Ackerman at Cloud for Good, including work email, phone, and LinkedIn data when available.
What schools did Charles Ackerman attend?
Charles Ackerman holds Master Of Science (Ms), Computer Information Systems from Boston University.
What skills is Charles Ackerman known for?
Charles Ackerman is listed with skills including Information Systems Project Management, Business Process Design, Technical Support, Vendor Management, Pmbok, Enterprise Architecture, It Outsourcing, and It Management.
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