Charles Adinyira Email and Phone Number
I am an experienced IT Support Engineer, a skilled Technical Sales Representative, and a VoIP Expert. My work spans a varied spectrum of duties, and I have a strong track record in the dynamic field of information technology and services. I am skilled in MikroTik and Ubiquiti technologies, as well as Cambium, which allows me to effectively deploy and manage Wireless Internet Service Provider (WISP) networks.My expertise extends to VoIP systems, for which I have been certified, enabling seamless and dependable communication solutions for businesses. I also apply my knowledge to Closed-Circuit Television (CCTV) systems, providing strong security implementations.
E-Cube Technologies Ltd.
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Information Technology Support ManagerE-Cube Technologies Ltd. Jan 2012 - PresentGreater Accra, GhanaAnalyzing customer inquiries, identifying issues, and communicating solutions with a success rate ofover 90%, resulting in a 20% reduction in service downtime and a 15% increase in customer retention.Deploying, fine-tuning, and sustaining IT systems and network connections to ensure seamlessoperations and connectivity, resulting in a 95% reduction in system downtime and a 20% increase innetwork performance.Assisted customers in identifying issues and explained solutions to restore service and functionality. -
Technical Sales RepresentativeE-Cube Technologies Ltd. Jan 2012 - PresentGreater Accra Region, GhanaDeveloping robust pipeline of sales opportunities by maintaining accurate information in CRM.Contacting customers and prospects to generate new business to achieve Increased revenue by 10% and company growth goals.Recommended products and explained features and costs to help customers make educated buyingdecisions. -
Wireless Network EngineerE-Cube Technologies Ltd. Jan 2012 - PresentGreater Accra Region, GhanaFollowed procedures to survey, plan, deploy, and improve short/long range Point-to-Point / multipoint wireless networks from design to implementation, by working with customers, low voltagecabling vendors, and other network engineers.Installed indoor/outdoor access points and addressing wireless management and security, including802.11 b/g/n/ac/ax standards and industry best practices for implementing best-of-breed high-densitywireless solutions.Monitored and analyzed system performance, such as network traffic, security and capacity.Worked with users to diagnose and resolve network and device problems and implementedestablished technical or procedural solutions.
Charles Adinyira Skills
Charles Adinyira Education Details
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Technical Support Engineering -
Pathwayconnect
Frequently Asked Questions about Charles Adinyira
What company does Charles Adinyira work for?
Charles Adinyira works for E-Cube Technologies Ltd.
What is Charles Adinyira's role at the current company?
Charles Adinyira's current role is IT Support Engineer | Wireless Network Engineer | Network Infrastructure Deployment | IT Security | VoIP | CCTV | 10+ years of professional experience..
What schools did Charles Adinyira attend?
Charles Adinyira attended Ensign College, Brigham Young University - Idaho.
What skills is Charles Adinyira known for?
Charles Adinyira has skills like Networking, Voice Over Ip, Wireless Technologies, Ip Cctv, Radio Frequency Engineering, Gps Tracking, Inverters, Mikrotik, Ubiquiti, Point To Point Link Deployments, Polycom Video Conferencing, Call Center Development.
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