Network Administrator
CurrentCloud, Cloud, Cloud - Office 365/Azure - The Best Server and Networking Skills Physical and VirtualHands on involvement moving our physical data center to Azure, implementing new technologies, supporting the older physical environment. Provide support to thousands of licensed Office 365 users and hundreds of virtual and physical servers. Direct interaction working with Microsoft and other vendors for planning, implementation and support. Work is done through a ticketing system and I perform at over 300% above the next highest administrator while keeping the highest customer satisfaction rate. Strive to provide 100% customer satisfaction. Complete my requests before most techs even send the first response.Create new virtual servers in Azure for new projects and migration of current servers to Azure. Work with all Microsoft server versions through Server 2019 as well as SQL server implementations through 2019. Deep understanding of all the Microsoft Server products bringing over twenty years as a certified network engineer and outbound systems engineer to the environment.Five years of experience in the Office365/Azure environment. Provide licensing, migrations, troubleshooting for the Office 365/Azure environment. Onboard new users to the Office 365 environment, while providing support for the products provided by the license program. In depth understanding of licensing, licensing application and troubleshooting. The escalation point for the Help desk and other groups for networking issues, network based applications and the problems other groups cannot resolve.Provide Citrix application implementation and support with more than 25 Citrix servers. Experience with many Construction application environments.
