Charles Battle Email and Phone Number

VDOT, GDOT, SIRIUS XM, CVO and all other DOTS. (NOC/SOC Environment)Liaison for Project managers, Change management, Technicians, Coordinators etc involved with Intelligent Transportation System networking. Help Desk for ticket systems that include work orders, account management(passwords, outages, set up, IT issues)Answering phone calls and responding to emails about technical issuesActively monitor and troubleshoot traffic data.Actively monitor the health of ITS devices deployed across the company/customer networkActively monitor the operational status of ITS systems, networks, sub networks, and ITS end devices such as CCTVs, Dynamic Message Signs, Gate Control Systems, Highway Advisory Radios, Speed Detection Devices, Road Weather Information Systems, etc.Conduct diagnostic investigations of Intelligent Transportation Systems (ITS) equipment failures using computer-assisted techniquesIdentify the causes and contributing factors to a range of ITS operational problemsDispatch ITS field technicians, where applicableResponsibility for the operation and sustainability of ITS monitoring stations in the Network Operations Center (NOC)

Perform hardware installations, configuration, maintenance, testing and troubleshooting tasks in support of end users.Patiently communicate with on-site users to diagnose, analyze, and resolve their related hardware/software issues.Track and document all system changes, problems, issues, and work tasks.Provide end user management account support where administrative privileges may be required.Assist in the installation and testing of network appliances and cabling.Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).Router Configuration, troubleshooting, monitoring.Cable pulling. splicing, testing, patching

Responsible for educating, pitching and closing advocate contracts on residential Solar systems. This was high ticket sales.

Freelance Drone Operator

Responsible for organizing and delivering packages to commercial and residential customers in the West Region of the Greater Richmond area while driving a box truck. Required DOT certification.

Responsible for educating pitching and closing advocates for Life insurance. I had to generate my own leads and create my own market.

Completing my daily route of applying fertilizer and weed control applications to customers lawns in the Greater Richmond area. Pesticide license and Drivers license was required. I was also required to pitch and sell additional services.

Completing daily route of spraying within customers property line for mosquito elimination and prevention. Pesticide license and Drivers license was required. I was also required to pitch and sell additional services.