Charles Beard Email & Phone Number

Columbia, Md, Us

Falls Church, Virginia, Us

Hanover, Md, Us

Tinton Falls, Nj, Us

 Responsible for providing senior level support in the development and maintenance of network communications. Established networking environment by designing system configuration; performing system installation; defining, documenting, and enforcing system standards. Recreated an internal program network by evaluating network performance issues including availability, utilization, throughput, network, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defined network policies and procedures; established connections and firewalls. Maintained network performance by performing network monitoring and analysis and performance tuning using the SolarWinds Orion plateform. Subject Matter Expert for IT systems including telecommunications concepts, operating systems, applications, and network systems. Performed systems administration functions for the three separate system networks and performed basic systems security administration functions, including creating customer profiles and accounts, building and maintaining Windows servers, and creating and enforcing Group Policies. Provided monitoring and primary response and intervention for information technology related security incidents and violations; Teir I, II, and III support.

Falls Church, Va, Us

 Responsible for traveling extensively within the United States and overseas providing technical assistance to customers at field sites.  Responsible for installing, maintaining, troubleshooting, repairing, modifying and testing LAN/WAN electronic equipment and services. Responsible for performing: equipment installs, relocations, and maintenance of a wide array of fielded equipment from a Unix base server to Cisco routers and switches, Macintosh computer workstations and associated equipment to include printers, scanners, external hard drives, matrix switches, projectors, LCD and Plasma monitors, audio equipment, VoIP phones, video teleconferencing equipment, cryptographic devices, and modems.  Responsible for identifying weaknesses in fielded configurations and performs system requirement analysis and design modifications.  Responsible for completing site inventories and creating or updating drawing schematics.

Reston, Virginia, Us

 Responsible for installation, maintenance and troubleshooting of the workstations and attached peripherals. Responsible for monitoring the ticketing system for issues assigned to the entire Activity (unit). Responsible for maintaining all equipment on the network on the customer side, this includes all workstations, printers, faxes, digital senders and tele-conference equipment. Responsible for creating and maintain user accounts on a SAP network.

Falls Church, Virginia, Us

 Responsible for installation, maintenance and troubleshooting of the workstations and attached peripherals. Responsible for monitoring the ticketing system for issues assigned to the individual or group, along with monitoring the service desk phone and mailbox to log any complaints Responsible for assisting users with issues dealing with MS office and other applications at the desktop level along with troubleshooting other desktop issues such as logging in, user profiles and network connectivity. Three months training and experience acting as the Purchasing Officer for the contract. Responsible for ordering and tracking required equipment and services needed by the customer. Responsible for vendor contact for all services.

Network And System Administration/Administrator

Education record