Promotion for hitting the required key performance indicators for the duration required.

Top performer for the month of January 2023.Top performer for the month of November 2023.Hired 204 drivers across the nation from June 2021 to April 2022.Hired 150 drivers across the nation for 2023.

Hired 10 to meet goal for June. Hired 13 and exceeded goal for July. Hired 9 and met production for October.November Hired 3 in a very competitive environment and month. Hired 45 drivers during my tenure as a recruiter.Worked every day to change lives.

Hiring drivers across the nation for a better job and better life. Accomplished 43.14% scheduled to hire ratio for the month of November. Top Performer for the month of November in 2021.The second best percentage for the month of November 2021 was 36.54%Scheduled 51 and hired 22.

Lean six sigma, Quality management, marketing strategy, Business analysis, strategic planning.Grant writing and finding grants for your organization.Business consulting services firm.

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I managed the e-commerce platform on Amazon.com. I utilized my MBA and MSOM to manage, negotiate, source, price, and meet changing market demands within the smart home segment.Used Amazon Scout to make data driven decisions for items to purchase.

Helping our customers get their respective items efficiently.Thought about the efficiency of human capital by decreasing the overall cost. It is more cost effective to pay the driver helper time and a half. Instead of paying the driver time and a half to finish up the route alone. It is better to pay the driver helper more straight time hours and start up with the driver at the distribution facility. That's a lean six sigma master black belt idea.

Supervised team of 14-34 private brand customer care associates. Managed and implemented process improvements across cross-functional teams. Communicated and developed team leader and team to improve quality. Attended meetings increasing results and implemented strategy to win across the “voice of the customer” department. Developed team members. Encouraged educational opportunities, enhanced quality management, and improved processes. Led cross-functional teams to improve processes, eliminate knowledge gaps, and ensure legendary customer service provided. Implemented lean Six Sigma processes improving customer service response times and assigned tickets to associate buyers instead of brand manager.● Six Sigma implementation resulted in an improvement in CS response times of 85%● Team CSTAT (customer satisfaction) score averaged 90% or higher for every month during tenureUtilized Power BI for decision making to optimize customer service.Laid off during restructure.

Implementation of 2 new product launches on line 259 for Infallible Tinted Loose Setting Powder in light medium and medium deep.Forecasted line production for day and managed forecast while upholding safety, quality, and best practices. Continually worked towards or exceeded 10,000 unit daily quota. Utilized quality management, statistical analysis, and pareto charts to improve performance in order to meet key performance Indicators.● Increased reliability on manufacturing line improving top label machine finding and implemented nominal settings for specific products.● Improved OEE by 20% on line 259 using PDCA and Pareto Chart.

Managed and operated machines in Powders department. Collaborated with team to improve quality and improve performance. Reconciliation of the raw materials within UP2 processing, resulting in quality powder for internal and external customers. Utilized flex net system for reporting the batches quantity for inventory management● Consistently followed work methodology with zero quality defects for the entirety of tenure

Contract employee in the warehouse.

I took the NFL agent exam in July of 2017.I came up 13 questions short on passing the exam in Washington DC. I went all in on chasing the dream and learned about reality. It was a growth opportunity and my first plane flight was to Washington DC for a seminar and exam.Shut down after the fiscal year of not passing the NFL agent exam.

Supervised 22 direct reports. Over 1000 hours of Talent Acquisition/Human Resources work completed. Interviewed, hired, and led while training customer relations agents. Functioned as safety supervisor responsible for building safety plans based on risk management assessment. ● Worked with third party vendor to decrease turnover by 25%. ● Eventually oversaw teams as large as 60-100 employees

Greenbelt Project in Lean Six Sigma for the number 1 fortune 500 company. Assist customers in saving money and living better. Assist the customer with resolving issues within Central Operations.I used Retail Link, GSCOPE, Oracle, and Microsoft Office.

Grew in my ability to use Retail Link, GSCOPE, Oracle, and Microsoft Outlook.I worked to provide world class customer care in the retail industry.

Input data from Walmart suppliers to be tested. 100% accuracy since initial training. Most accurate Data Entry Technician in the organization. 4 errors in 6 months with the errors occurring during the training period. (1st week) High attention to detail with the ability to learn a process quickly. Implemented recycling process for staples from applications in my department.(Contract Employee)

Communicating with students on their current progress. Discussing concepts, applications, and asking questions. Provide the opportunity to increase students critical thinking skills. Meet the expectations of the organization to enhance students learning in a safe environment. Provide a customer service approach with enthusiasm for the subject area. Help motivate and set goals to exceed their own expectations. Motivate students to desire performing better, and navigate the waters of defeat with empathy. Using Leadership and charisma to coach students to become more independent in their studies. Long-term they must be independent and prepared for the work force.

I was a member of this inaugural Game Day Ambassador event staff. Worked in an environment of over 70,000 patrons attending the Razorback Football games at Donald W. Reynolds Razorback Stadium. Responsible for Answering questions at different locations outside of the stadium. Increasing skills in event management and relationship management. I gained an understanding of the operations involved in putting on these events. I contributed to Increasing the fan experience; while marketing and promoting the Razorback brand with a positive attitude and enthusiasm.

I was on a team that was responsible for handing out the trophies. We used operations management strategies of layout and Inventory management. The opportunity to be in this professional setting applying the OM decisions was useful.

IMG College Game day promotions partnering with Jello. Giving things away for free takes talent and enthusiasm. I have talent and enthusiasm. Identified the target market and used the 4P's of Price, Promotion, Product, and Placement.

I worked in a detailed oriented atmosphere in one of the largest distribution centers (calculated by volume of products shipped) within L'Oreal U.S.A distributing cosmetics. Increased understanding of Supply chain management. Inventory Management, and logistics from one of the largest firms in the cosmetics market segment.

I learned how a gun club uses operations management while helping work a skeet shooting tournament. I was able to interact with the employees and the patrons. It was a great event management opportunity.

I shipped makeup by working with a team to accomplish the goal of sending cosmetics all over the world. Increased understanding of Supply chain management and Inventory Management. Gained insight into the business of cosmetics and the best practices for shipping internationally. Increased understanding of globalization and customs in this market segment. Entered the beauty shaker contest for a sustainability project for recycling cardboard.

I worked with the driver in order to get the packages to our customers. I was able to use my people skills and provide the best customer service.

I worked as a utility operator moving product around. I worked in multiple areas while learning about a manufacturing process.Quality Management and Quality Control. The implementation of six sigma. The importance of exceeding expectations in a team environment. Communication and how management styles can make all the difference in morale.